Patient Coordinator - Great opportunity for growth!

DelRicht Research; Biloxi (MS); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision Insurance

Disability & Life Coverage

Paid time off

401K match

Quarterly bonus plan

Professional development

Data-driven environment

Job summary

DelRicht Research is seeking a Patient Coordinator to deliver an excellent patient experience while supporting study execution in our Gulfport, MS clinic. You will interact with patients and clinical teams, ensuring visits are completed accurately and efficiently per protocols.

Experience in healthcare, customer service, or fast-paced environments is valued; prior research experience is not required. Strong communication and quick learning of clinical workflows are essential to success.

Qualifications

• 1+ years of professional experience.
• Bachelor's degree from an accredited college or university.
• Strong communication skills, sound judgment, and decisive problem solving.
• High attention to detail and the ability to stay organized across competing priorities.
• Ability to learn protocols, systems, and clinical workflows quickly.
• Collaborative, patient-focused mindset; comfortable with clinical skills training.

Responsibilities

• Deliver an excellent patient experience in the clinic.
• Ensure visits are completed accurately and efficiently per study protocols.
• Support recruitment, screening, and enrollment activities with follow-through.
• Guide patients through the study journey to ensure attendance and visit completion.
• Enter clinical and visit data timely into required systems and documentation platforms.
• Communicate clearly with patients, physicians, and stakeholders.

Skills

Communication skills

Attention to detail

Organizational skills

Team collaboration

Quick learner

Clinical workflow familiarity

Education

Bachelor's degree

Job description

DelRicht Research is seeking a candidate who is excited about patient care and clinical research! This position is ideal for someone who wants to work closely with patients and clinical teams. We’re looking for a quick learner, confident communicator, and independent team player who adapts well to change. Candidates with experience in working with people through customer service, healthcare, sales, hospitality, or other fast-paced professional environments may bring highly transferable skills to this position. Previous research experience is not required!

Who We Are

DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 33 sites throughout the United States in 18 states.

Overall, the Patient Coordinator is responsible for delivering an excellent patient experience while driving accurate, efficient study execution, ensuring:

• Patients have a positive, professional, and comfortable experience throughout their time in our clinic
• Patient visits are completed accurately and efficiently, with close adherence to clinical trial protocols and site expectations
• Patient recruitment, screening, and enrollment activities are supported with a strong focus on follow-through
• Patients are guided through the study journey to help ensure they attend and complete required visits
• Clinical and visit data are entered timely and accurately into required systems and documentation platforms
• Patients, physicians, and other stakeholders receive clear, timely communication

Skills Needed to Win

• 1+ years of professional experience
• Bachelor's degree from an accredited college or university
• Strong communication skills, sound judgment, and a decisive, solutions-oriented approach to fast-moving or uncertain situations
• High attention to detail and ability to stay organized across competing priorities
• Ability to quickly learn protocols, systems, and clinical workflows
• A collaborative, patient-focused mindset
• Must be comfortable learning clinical skills (blood draws, EKGs, vital signs, charting) and conducting patient visits at our outpatient research clinic

Team Perks & Benefits at DelRicht Research

• Medical Insurance, with generous employer paid contributions
• Dental and Vision Insurance
• Short and Long Term Disability and Group Life Coverage
• Paid Time Off that builds throughout your career with the company
• 401K (+ discretionary match/profit sharing)
• Quarterly Bonus Plan
• Professional Development Program
• Success-Driven Environment where data drives decisions and insights

Job Type: Full-Time, 40+ hrs

Work Schedule: 8am-5pm, Monday through Friday

Location: On-site in Gulfport, Mississippi

Base Salary: $50,000-$55,000

Total Annual Compensation Potential: through the Quarterly Bonus Plan, annual earnings are estimated at $55,000-$65,000. Total compensation is not guaranteed pay; bonuses are earned quarterly dependent upon an employee's performance and productivity.

Visit our website linked to learn about our company and current clinical trials, see patient testimonials, and check out our careers page!

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.