Patient Coordinator - Float

Summit Health ASO, Corp; Eagan (MN); On-site; USD 29,783 - 37,236; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off

401(k)/profit sharing

Job summary

Summit Orthopedics seeks a full-time Patient Coordinator to support clinical operations across multiple campuses. The role includes scheduling follow-up appointments and surgeries, triaging patient calls, and coordinating care between teams under supervision of the Practice Development Manager.

Typical duties involve managing physician schedules, handling voicemails and emails, entering orders in the EMR, and assisting with patient forms as needed.

Qualifications

• Experience coordinating patient care across care teams.
• Ability to manage physician schedules and clinic/surgery calendars.
• Strong communication with patients and care providers.

Responsibilities

• Answer and respond to patient calls, triage, and manage voicemail and email.
• Schedule and coordinate physician daily clinics and surgeries, including urgent cases.
• Support care coordination between team members and other Summit departments.
• Enter physician orders into the electronic medical record as directed.
• Provide information packets and documents per physician protocols.

Skills

Patient coordination

Scheduling

EMR entry

Clinical support

Education

High School or better

Associates or better in Medical Assistant or related field

Job description

Locations

Showing 1 location Eagan
2620 Eagan Woods Drive
Eagan, MN 55121, USA
Eagan
2620 Eagan Woods Drive
Eagan, MN 55121, USA
Woodlake
2090 Woodwinds Dr.
Woodbury, MN 55125, USA
Woodlake
2090 Woodwinds Dr.
Woodbury, MN 55125, USA
Plymouth Bass Lake
6050 Sycamore Ln N, Ste 200
Plymouth, MN 55442, USA
Plymouth Bass Lake
6050 Sycamore Ln N, Ste 200
Plymouth, MN 55442, USA
Blaine Clinic
10230 Baltimore St NE
Blaine, MN 55449, USA
Blaine Clinic
10230 Baltimore St NE
Blaine, MN 55449, USA
Eden Prairie
11995 Singletree Lane
Ste 325
Eden Prairie, MN 55344, USA
Eden Prairie
11995 Singletree Lane
Ste 325
Eden Prairie, MN 55344, USA
Vadnais Heights
3580 Arcade Street South
Vadnais Heights, MN 55127, USA
Vadnais Heights
3580 Arcade Street South
Vadnais Heights, MN 55127, USA
Hastings Clinic
1285 Nininger Rd
Suite 107
Hastings, MN 55033, USA
Hastings Clinic
1285 Nininger Rd
Suite 107
Hastings, MN 55033, USA
Minnetonka
15450 Hwy 7
Ste 200
Minnetonka, MN 55345, USA
Minnetonka
15450 Hwy 7
Ste 200
Minnetonka, MN 55345, USA

• On-site
• Staff
• Full-Time
• Requisition #: PATIE003711

Description

At Summit Orthopedics, we recognize the impact each member of the Summit Family has on one another and on our patients every day. Join a patient-first environment where our values — Better together, Own it, Nimble, Excellence, and Service — are lived down to our BONES. At Summit, team members feel respected, valued, and connected to meaningful work, contributing to a collaborative, community-centered culture built on mutual respect and enjoyment.

Under direct supervision of the Practice Development Manager, the Patient Coordinator will be responsible for managing the clinical support coordination of the patient’s care. Primary responsibility for scheduling follow up appointments, surgery coordination and scheduling, communication across care teams and other Summit departments. Provides other non-clinical activities, in support of patient care, as directed by the physician and/or other provider/clinician.

This is a full-time float position . Monday - Friday schedule of 7:30 AM to 4:00 PM (subject to change based on clinic and/or team needs). This position will require coverage at multiple Summit campuses and may also involve coverage at Summit outreach sites, as applicable.

Typical job duties include can include the following:

• Responsible for answering and responding to patient phone calls, manage team voicemail and email, and appropriately triage patient phone calls, on a daily basis and as appropriate.
• Manage one or more Physician’s daily schedules, clinic and surgery schedules. Responsible for scheduling and logistics for urgent need patients.
• Responsible to support coordination of patient care between team members, other service line teams and/or other Summit departments.
• Communicate information from Physicians and other care providers to patients and other staff, in support of patient care.
• Maintain and complete worklist, in coordination with other identified care team members. Accurately enter physician’s orders in to electronic medical record.
• At direction of physician or other care providers, may complete standard (non-complex) patient forms such as FMLA, Short Term Disability, Workers Compensation, and other designated requests. As directed, provide patients with information packet and/or documents in accordance with physician protocols.
• Acts as immediate back-up to other teams, including within own service line or to other service line teams, as assigned. Assist with voicemail, email and task lists as needed.
• May be responsible for rooming of patients and initiating visit for physician and other providers/clinicians, as directed.
• Performs other duties as assigned

Summit's hiring range for this position is $21.62 to $27.03 per hour. The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan. If you are hired at Summit, your final base salary compensation will be determined based on factors such as skills, education, experience, and internal equity.

Summit Orthopedics provides the Twin Cities, Greater Minnesota and Western Wisconsin with the full spectrum of orthopedic care including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert team of physicians, surgeons, physician assistants, certified athletic trainers and therapists are part of the 1,200+ employees who partner to provide quality care designed to support a healthier, more active lifestyle.

Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Required

High School or better.

Preferred

Associates or better in Medical Assistant or related field.

Experience

Required

2 years: Associate degree or completion of a community or technical college program such as medical administrative, health care specialty, or another related program.In lieu of education, an equivalent combination of coursework and previous related experience may be considered.

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.