Patient Coordinator

Socket.dev; Washington (District of Columbia); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Monthly bonus

PTO & holidays

Insurance (Medical/Dental/Vision)

401K & more

Career growth

Job summary

Socket.dev is seeking a Patient Coordinator to efficiently manage front office operations in a pediatric dental practice. You will handle phone calls, schedule appointments, and collect payments while delivering a high-touch experience for patients and families.

The role emphasizes accuracy, customer service, and teamwork to support underserved children across the region.

Qualifications

• Attention to detail and the ability to handle a diverse workload.
• Strong interpersonal skills and a friendly and outgoing demeanor.
• Bilingual a plus.
• Preferred knowledge of Microsoft Office, including Word and Excel, and eCW.
• Previous dental experience a plus.

Responsibilities

• Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete
• Call patients regarding appointment confirmations, reminders, and cancellations
• Adhere to scheduling best practices to ensure the patient’s time is being optimized
• Review patient and family health needs to ensure all needs are met
• Coordinate patient flow by keeping the appointment schedule organized and full
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Skills

Attention to detail

Interpersonal skills

Bilingual

Tools

Microsoft Office

Excel

eCW

Job description

Become a Hero and join us on our mission to help underserved kids!

• Generous pay with monthly bonus opportunities


• PTO and paid holidays


• Career growth within your practice and the region


• Medical, dental, vision insurance, 401K & more

Position Overview

We are currently seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payment within a pediatric dental practice.

This position will be at-will, meaning either the employer or the employee may terminate the employment at any time, with or without cause or prior notice.

Pay range: $17.95-$21.50/hr

Job Responsibilities

• Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete


• Call patients regarding appointment confirmations, reminders, and cancellations


• Adhere to scheduling best practices to ensure the patient’s time is being optimized


• Review patient and family health needs to ensure all needs are met


• Coordinate patient flow by keeping the appointment schedule organized and full


• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.


• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Job Qualifications

• Attention to detail and the ability to handle a diverse workload


• Strong interpersonal skills and a friendly and outgoing demeanor


• Bilingual a plus


• Preferred knowledge of Microsoft Office, including Word and Excel, and eCW


• Previous dental experience a plus

In addition to the job description, you will be asked to perform other duties that support the business and our mission.