Patient Coordinator

Vitana Pediatric & Orthodontic Partners; Philadelphia (Philadelphia County); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Sick time

401(k)

PTO after one year

Job summary

Vitana Pediatric & Orthodontic Partners in Philadelphia seeks a friendly Patient Coordinator to keep our front office running smoothly and create a positive patient experience.

This on-site role requires dental front office experience, Dentrix familiarity, PPO knowledge, and strong communication. The position offers weekday hours with benefits after one year and competitive hourly pay based on experience.

Qualifications

• Previous dental front office or patient coordinator experience required.
• Dentrix experience strongly preferred.
• Working knowledge of PPO dental insurance plans.
• Strong communication and customer service skills.
• Detail-oriented with the ability to multitask.
• Reliable, team-oriented, and patient-centered mindset.

Responsibilities

• Greet and assist patients with professionalism and warmth.
• Schedule appointments and manage provider calendars.
• Verify insurance eligibility and explain PPO dental benefits to patients.
• Collect co-pays and process payments.
• Maintain accurate patient records and documentation.
• Communicate effectively with clinical staff to support daily workflow.
• Handle patient questions regarding treatment plans, insurance, and billing.
• Support general front-office administrative duties as needed.

Skills

Dental front office experience

Dentrix experience

PPO insurance knowledge

Communication skills

Detail-oriented

Team-oriented

Tools

Dentrix

Job description

We are seeking a friendly, organized, and patient-focused Patient Coordinator to join our Philadelphia office. This role is essential to creating a positive patient experience and supporting smooth front-office operations. The ideal candidate has strong dental administrative experience, is comfortable working in a fast-paced environment, and understands PPO dental plans.

Key Responsibilities

• Greet and assist patients with professionalism and warmth
• Schedule appointments and manage provider calendars
• Verify insurance eligibility and explain PPO dental benefits to patients
• Collect co-pays and process payments
• Maintain accurate patient records and documentation
• Communicate effectively with clinical staff to support daily workflow
• Handle patient questions regarding treatment plans, insurance, and billing
• Support general front-office administrative duties as needed

Qualifications

• Previous dental front office or patient coordinator experience required
• Dentrix experience strongly preferred
• Working knowledge ofPPO dental insurance plans
• Strong communication and customer service skills
• Detail-oriented with the ability to multitask
• Reliable, team-oriented, and patient-centered mindset

Why Join Us

• Competitive hourly pay based on experience
• Consistent weekday schedule with early Fridays
• Supportive team environment
• Benefits including medical coverage, sick time, 401(k), and PTO after one year
• Opportunity to grow within a stable and patient-focused practice

$23 - $26 an hour