Patient Coordinator

Ivy Health; Novi (MI); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Full benefits from first month

Paid time off

Paid holidays

Bonus incentive opportunities

Job summary

Ivy Health in Novi, MI is seeking a Patient Coordinator to support front-desk operations and drive exceptional patient experience. This full-time role focuses on check-in, scheduling, phone coverage, insurance verification, authorizations, and payments processing in a fast-paced healthcare setting.

You will collaborate with clinicians and staff, contribute to performance improvements, and enjoy a structured environment with opportunities for growth.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency with Excel, Word, and Outlook.
• Excellent time management and multitasking in a fast-paced clinic.
• Self-motivated with a drive to exceed patient expectations.
• Adaptable with a positive attitude toward fluctuating workloads.

Responsibilities

• Greet and check-in patients; schedule appointments.
• Answer incoming phone calls and verify insurance coverage.
• Obtain authorization and collect payments.
• Process new patients and support clinic performance.

Skills

Administrative experience

MS Office

Time management

Multitasking

Self-motivation

Tools

Excel

Word

Outlook

Job description

State of Location:MichiganPosition Summary:Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.Job Description:Patient Coordinator- 40 hours/week ( FT)Novi, MI$19-20/hrWhy Choose Ivy?Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.Empowering Values: Live by values that prioritize teamwork, growth, and serving others. Position Qualifications:2+ years of administrative experience in a healthcare setting is preferred.Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.Great time management and ability to multi-task in a fast-paced environment.Self-motivated with a drive to exceed patient expectations.Adaptability and positive attitude with fluctuating workloads.Self-motivated with the eagerness to learn and grow.Dedication to exceptional patient outcomes and quality of care.We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.ivyhealth.com