Patient Coordinator

Pacesetter Health; Newark (OH); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Patient Coordinator to enhance patient experiences. In this entry-level role, you will manage appointments, assist patients with inquiries, and collaborate with healthcare providers to ensure high-quality care. This position offers a supportive work environment where your contributions will directly impact patient satisfaction. If you have a passion for helping others and possess excellent customer service skills, this opportunity is perfect for you. Join a team that values dependability and a positive attitude, and enjoy a comprehensive benefits package that supports your well-being.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-term Disability

Long-term Disability

PTO

401(k)

Flexible Spending Account

Paid Major Holidays

Qualifications

• Strong customer service skills with a focus on patient care.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Manage patient appointments and inquiries to ensure optimal service.
• Register new patients and maintain accurate patient records.

Skills

Listening Skills

Customer Service

Attention to Detail

Dependability

Multi-tasking

Education

High School Diploma or Equivalent

Tools

EHR System

Job description

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Job Description

The Patient Coordinator is responsible for managing patient appointments, answering patient inquiries, and ensuring that patients receive the highest level of care. The Patient Coordinator will work closely with healthcare providers to provide optimal service for all of our patient needs.

Location: Newark, OH

Responsibilities include:

• Greeting patients and visitors in person or over the phone
• Answering calls politely and maintaining proper phone etiquette
• Registering new patients and updating existing patient information in the EHR system
• Managing patient flow and communicating with patients and staff about delays
• Stocking medical supplies and maintaining the reception area
• Following HIPAA guidelines
• Managing faxes, voicemails, and outbound referrals
• Performing other tasks as assigned

Preferred Skills and Qualifications:

• Good listening skills and confidentiality
• Excellent customer service and attention to detail
• Ability to work in a fast-paced environment and handle multiple tasks
• Dependability and a positive personality

Physical Requirements:

• Professional appearance
• Ability to stand, walk, and occasionally lift up to 10 pounds
• Visual acuity for close and distant vision

Schedule: Monday through Friday, no weekends. Occasional travel to other locations.

Benefits include:

• Health, Dental, Vision, Life insurance
• Short and Long-term disability
• PTO, 401(k), Flexible spending account
• Paid major holidays

Minimum Qualifications: High School Diploma or Equivalent

Seniority level: Entry level

Employment type: Full-time

Job function: Healthcare Provider

Industries: Hospitals and Healthcare