Patient Coordinator

Ivy Rehab Network; Hoboken (NJ); On-site; USD 40,000 - 55,000; Full time

Job summary

Ivy Rehab Network is seeking a full-time Patient Coordinator in Hoboken, NJ. This role is essential for providing exceptional patient care and customer service. The ideal candidate will have administrative experience, strong time management skills, and a dedication to patient outcomes. Join a supportive team that values growth and offers extensive professional development opportunities.

Benefits

Generous PTO

Paid Holidays

Bonus Incentive Opportunities

Professional Development Programs

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficiency in Microsoft Office applications.

Responsibilities

• Greet and check-in patients, schedule appointments, and verify insurance.
• Collect payments and process new patients.

Skills

Time Management

Multi-tasking

Self-motivation

Adaptability

Education

2+ years of administrative experience

Tools

Microsoft Office

Job description

State of Location:

New Jersey

Position Summary:

Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.

Join Ivy Rehab ’s dedicated team where you’re not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.

Job Description:

Patient Coordinator - Full-time

Hoboken, NJ

Ivy Rehab Network

Why Choose Ivy?

• Best Employer: A prestigious honor to be recognized by Modern Healthcare , signifying excellence in our industry and providing an outstanding workplace culture .

• Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.

• Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development .

• Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.

• Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.

• Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.

• Empowering Values: Live by values that prioritize teamwork, growth, and serving others.

Position Qualifications:

• 2+ years of administrative experience in a healthcare setting is preferred.

• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.

• Great time management and ability to multi-task in a fast-paced environment.

• Self-motivated with a drive to exceed patient expectations.

• Adaptability and positive attitude with fluctuating workloads.

• Self-motivated with the eagerness to learn and grow.

• Dedication to exceptional patient outcomes and quality of care.

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process.Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.

ivyrehab.com