Patient Coordinator

Northwest Eye; Minnetonka (MN); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health Insurance (medical, dental, and

Dental, Vision, HSA

Paid Time Off

Holiday Pay

401K Retirement Savings Plan

Other Benefits: Accident, Hospital Ind

Employee Assistance Program

Employee Discounts

Job summary

Northwest Eye Clinic is seeking a full-time Patient Coordinator at our Crosstown location to deliver outstanding patient service and support. The role prioritizes accurate data entry, strong communication, and teamwork within a dynamic ophthalmology practice.

Starting pay ranges from $18.50 to $21.00 per hour, with benefits including health coverage, PTO, and retirement savings. The ideal candidate has a high school diploma and at least one year of customer service experience, preferably in a

Qualifications

• One year minimum experience in customer service.
• Experience in a medical practice is preferable.
• Excellent customer service and communication skills.
• Strong organization and attention to detail.
• Accurate data entry.
• Patient-focused and empathetic approach.

Responsibilities

• Excellent customer service and communication with patients.
• Strong communication and interpersonal interactions with patients and staff.
• Maintain organization and attention to detail in all tasks.
• Accurate data entry for patient records.
• Support patients and co-workers with a respectful and team-oriented approach.
• Remain composed under pressure while handling patient needs.

Skills

Customer service

Communication

Interpersonal skills

Organization

Data entry

Teamwork

Empathy

Calm under pressure

Education

High school diploma or equivalent

Job description

With five locations throughout the Twin Cities metro area, Northwest Eye is among the largest specialty eye care providers in the Midwest. Our environment is both dynamic and adaptable! The variety of patients you interact with each day and cutting-edge eye health practices will keep you at the top of your game.

Northwest Eye Clinic has an opening for a full-time Patient Coordinator. This position would be at our Crosstown location.

Summary

Starting pay is $18.50-$21.00/hour.

Essential Job Responsibilities

• Excellent customer service and communication skills.


• Strong communication and interpersonal skills.


• Strong organization with attention to detail.


• Accurate data entry.


• Personable and empathetic with patient’s needs and concerns.


• Ability to work as a team member.


• Respectful treatment of patients and co‑workers.


• Composure under pressure

Education

High school diploma or equivalent.

Experience

• One year minimum experience in customer service.


• Experience in a medical practice is preferable.

Benefits

• Health Insurance (medical, dental, vision, HSA)


• Paid Time Off (PTO)


• Holiday Pay


• 401K Retirement Savings Plan


• Other Benefits: Accident, Hospital Indemnity, Critical Illness, Life/AD&D, Disability, Commuter, Dependent Care, Adoption & Surrogate, Pet Insurance


• Employee Assistance Program


• Employee Discounts

About Us

Northwest Eye Clinic provides a wide range of service offerings from comprehensive pediatrics, cataract surgery and premium lens implants, treatment of corneal and retinal disease and glaucoma, oculofacial and esthetic services to LASIK and total eye care that allow us to care for all ages, from newborns to seniors. Our doctors, surgeons, and eye care professionals are true professionals with uncommon enthusiasm for education patients about eye care. We make patient education our focus and encourage patients to Be Eye Wise about their eye health.

Northwest Eye and MN Eye Consultants are now sister companies under Unifeye Vision Partners!

To view employment opportunities at all of our locations go to www.unifeyejobs.com.

Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.