Patient Coordinator

Northwest Eye Clinic; Minnetonka (MN); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

Holiday Pay

401K Plan

Employee Assistance

Employee Discounts

Commuter Benefits

Job summary

Northwest Eye Clinic in the Twin Cities area seeks a full-time Patient Coordinator at the Crosstown location to warmly welcome patients, verify information, and schedule appointments. You will also assist with recalls and data entry, ensuring smooth front-desk operations.

Candidates should have at least one year in customer service, preferably in a medical setting, and demonstrate empathy, organization, and teamwork in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year in customer service.
• Experience in a medical practice is preferable.

Responsibilities

• Welcome patients to the practice and provide courteous service.
• Check-in patients and verify information and signatures.
• Answer the phone and direct calls to appropriate personnel.
• Schedule appointments and manage recalls.
• Enter new patient information into the computer.

Skills

Customer service

Communication

Organizational skills

Empathy

Team player

Interpersonal

Education

High school diploma

Job description

With five locations throughout the Twin Cities metro area, Northwest Eye is among the largest specialty eye care providers in the Midwest. Our environment is both dynamic and adaptable! The variety of patients you interact with each day and cutting-edge eye health practices will keep you at the top of your game.

Northwest Eye Clinic has an opening for a full-timePatient Coordinator. This position would be at our Crosstown location.

SUMMARY

This individual is responsible for welcoming patients to the practice; treating all patients in a professional and courteous manner; checking-in patients; reviewing patient charts to verify necessary information and signatures; entering new patient information into the computer; answering the telephone; directing calls to appropriate personnel; scheduling appointments; enter in patient recalls. Starting pay is $18.50-$21.00/hour.

ESSENTIAL JOB RESPONSIBILITIES

• Excellent customer service and communication skills.
• Strong communication and interpersonal skills.
• Strong organization with attention to detail.
• Personable and empathetic with patient's needs and concerns.
• Ability to work as a team member.
• Respectful treatment of patients and co-workers.

EDUCATION

High school diploma or equivalent.

EXPERIENCE

• One year minimum experience in customer service.
• Experience in a medical practice is preferable.

BENEFITS

• Paid Time Off (PTO)
• Holiday Pay
• 401K Retirement Savings Plan
• Other Benefits: Accident, Hospital Indemnity, Critical Illness, Life/AD&D, Disability, Commuter, Dependent Care, Adoption & Surrogate, Pet Insurance
• Employee Assistance Program
• Employee Discounts

About Us:

Northwest Eye Clinic provides a wide range of service offerings from comprehensive pediatrics, cataract surgery and premium lens implants, treatment of corneal and retinal disease and glaucoma, oculofacial and esthetic services to LASIK and total eye care that allow us to care for all ages, from newborns to seniors. Our doctors, surgeons, and eye care professionals are true professionals with uncommon enthusiasm for education patients about eye care. We make patient education our focus and encourage patients to Be Eye Wise about their eye health.

Northwest Eye and MN Eye Consultants are now sister companies under Unifeye Vision Partners! To view employment opportunities at all of our locations go to www.unifeyejobs.com.

Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.