Patient Coordinator

Midwest Spine & Brain Institute; Minneapolis (MN); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider in Minneapolis is seeking a Specialty Clinic Assistant to manage clinical flow and assist healthcare providers. The ideal candidate will be a graduate of an accredited Medical Assistant program with strong interpersonal skills and the ability to adapt to changing environments. Responsibilities include managing schedules, assisting during exams, and ensuring compliance with regulations. If you are passionate about patient care and have experience in a healthcare setting, we encourage you to apply.

Qualifications

• Graduate of an accredited Medical Assistant program or equivalent.
• Current BLS/CPR certification for health professionals.
• Two years in a specialty healthcare clinic preferred.

Responsibilities

• Manage clinical flow and schedules at office locations.
• Assist providers during exams and prepare clinic prior to scheduled dates.
• Ensure compliance with regulatory agencies and maintain documentation.

Skills

Integrity

Independence

Adaptability

Stress Tolerance

Cooperation

Education

Graduate of an accredited Medical Assistant program

Current BLS/CPR certification for health professionals

Graduate of an accredited nursing program and current LPN license

Graduate of an EMT program with current EMT license

Job description

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Job Title: Specialty Clinic Assistant (MA/RMA/CMA/LPN/EMT)

FLSA Classification: Non-Exempt

Reports to: Supervisor of Clinic Services

Summary/Objectives

Performs a variety of patient care activities and administrative responsibilities for clinic patients and physicians following established standards and practices.

Essential Functions

1. Manage an efficient, organized clinical flow at all office locations.
2. Manage clinic schedules and communicate any scheduling issues promptly with the supervisor.
3. Prepare the clinic prior to scheduled dates, organizing all pertinent information for efficient flow.
4. Enter X-ray orders according to provider protocols.
5. Stock exam rooms before and after clinics with all necessary supplies and forms.
6. Complete the rooming process, assisting with patient information gathering to prepare for exams.
7. Assist providers during exams as requested, including dressing changes and suture/staple removal.
8. Enter patient orders as directed by providers and fax according to protocol.
9. Schedule patient appointments as needed.
10. Understand interdepartmental workflows to identify opportunities for improvement.
11. Participate in developing protocols, policies, and procedures for Patient Coordinators.
12. Assist in compliance with regulatory agencies and maintain appropriate documentation.
13. Perform other duties as assigned.

Qualifications

Competencies/Qualifications

• Integrity: Honest and ethical behavior in all actions.
• Independence: Ability to work autonomously from various locations.
• Adaptability/Flexibility: Open to change and workload variety.
• Stress Tolerance: Able to accept criticism to improve performance.
• Cooperation: Pleasant attitude with colleagues.

Work Environment

• Requires corrected vision and hearing within normal ranges.
• Occasional irregular hours may be required.

Physical Demands

• Occasionally lifts and carries items up to 30 pounds.
• Requires standing and walking for extended periods.

Travel Requirements

• Ability to drive to various clinic sites; must hold a current driver’s license.

Minimum Education and Experience

• For MA: Graduate of an accredited Medical Assistant program.
• For RMA: Graduate of an accredited Medical Assistant program and current Registration through AAMA.
• For CMA: Graduate of an accredited Medical Assistant program and current CMA certification through AAMA.
• For LPN: Graduate of an accredited nursing program and current LPN license.
• For EMT: Graduate of an EMT program with current EMT license (National/Minnesota).
• Current BLS/CPR certification for health professionals.
• Ability to handle multiple priorities and interruptions.
• Knowledge of spine and neurological conditions preferred.

Preferred Experience

• Two years in a specialty healthcare clinic.

Additional Information

Midwest Spine & Brain Institute is an equal employment opportunity employer. Duties and responsibilities may change at any time.