Patient Coordinator at Associated Oral & Maxillofacial Surgeons

Specialty Dental Brands; Maple Grove (MN); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading dental practice is seeking a skilled Patient Coordinator to enhance patient care and office efficiency. The role involves managing patient scheduling, ensuring a welcoming environment, and maintaining confidentiality. Ideal candidates will have a passion for patient care and possess strong organizational and communication skills.

Qualifications

• 1-3 years of experience in a dental or medical office preferred.
• Exceptional communication and interpersonal skills.
• Excellent organizational skills with the ability to manage multiple tasks.

Responsibilities

• Manage patient scheduling, including appointments and cancellations.
• Greet patients in a friendly, professional manner.
• Ensure patient confidentiality by adhering to HIPAA regulations.

Skills

Communication

Customer Service

Organizational Skills

Education

High School Graduate or GED

Tools

Practice Management Software

Scheduling Systems

Job description

Description

Associated Oral & Maxillofacial Surgeons is seeking a skilled and passionate Patient Coordinator to join our well-established team. With a strong reputation for exceptional patient care and cutting-edge treatment options, this is an incredible opportunity to grow your career in a thriving, patient-centered practice. Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve.

Website: Associated Oral & Maxillofacial Surgeons

• Manage patient scheduling, including appointments, cancellations, and reschedules, ensuring an efficient use of the doctor’s time and maximizing patient convenience.
• Confirm appointments and send reminders to patients to minimize no-shows and ensure smooth office flow.
• Greet patients in a friendly, professional manner upon arrival, ensuring they feel welcome and cared for.
• Register new patients and update existing patient demographics, collecting detailed personal and financial information.
• Facilitate patient flow by ensuring timely check-in and being aware of any delays, communicating these to both patients and clinical staff.
• Work closely with the clinical team to coordinate patient needs, making sure that patient wait times are minimized and their experience is as efficient as possible.
• Ensure patient confidentiality by adhering to HIPAA regulations and protecting sensitive information at all times.
• Maintain a clean, organized, and professional front office and reception area to ensure a welcoming environment for patients and visitors.
• Take and relay messages for providers and staff in a timely and accurate manner to ensure effective communication.
• Oversee the timely processing of mail and any other administrative tasks that support the office’s day-to-day operations.

Requirements

• High School Graduate or GED required.
• 1-3 years of experience in a dental office or medical office setting preferred
• Experience with practice management software and scheduling systems is preferred.
• Exceptional communication and interpersonal skills with a strong focus on customer service.
• Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively