Patient Coordinator

Northwest Eye Clinic; Maple Grove (MN); On-site; USD 25,000 - 29,000; Full time

Job summary

Northwest Eye Clinic in Maple Grove is hiring a full-time Patient Coordinator. The role involves welcoming patients, checking in, verifying information, and entering new patient data. You will handle calls, schedule appointments, and manage recalls in a dynamic, patient‑focused environment.

Based in Maple Grove with occasional travel to Wayzata, Golden Valley, Minnetonka, and St. Anthony, this position starts at $18.50–$21.00/hour.

Qualifications

• High school diploma or equivalent required.
• One year minimum experience in customer service preferred.
• Experience in a medical practice is preferable.

Responsibilities

• Welcoming patients to the practice in a courteous manner.
• Check-in patients and verify necessary information and signatures.
• Enter new patient information into the computer and manage recalls.
• Answer the telephone and direct calls to appropriate personnel.
• Schedule appointments and coordinate patient flow across multiple locations.

Education

High school diploma or equivalent

Job description

With five locations throughout the Twin Cities metro area, Northwest Eye is among the largest specialty eye care providers in the Midwest. Our environment is both dynamic and adaptable! The variety of patients you interact with each day and cutting-edge eye health practices will keep you at the top of your game.

Northwest Eye Clinic has an opening for a full-time Patient Coordinator at our Maple Grove location.

SUMMARY

This individual is responsible for welcoming patients to the practice; treating all patients in a professional and courteous manner; checking-in patients; reviewing patient charts to verify necessary information and signatures; entering new patient information into the computer; answering the telephone; directing calls to appropriate personnel; scheduling appointments; enter in patient recalls. This position is based in Maple Grove, however may travel to the other locations (Wayzata, Golden Valley, Minnetonka and St. Anthony). Starting pay is $18.50-21.00/hour.

ESSENTIAL JOB RESPONSIBILITIES

• Excellent customer service and communication skills.
• Strong communication and interpersonal skills.
• Strong organization with attention to detail.
• Personable and empathetic with patient’s needs and concerns.
• Ability to work as a team member.
• Respectful treatment of patients and co-workers.

EDUCATION

High school diploma or equivalent.

EXPERIENCE

• One year minimum experience in customer service.
• Experience in a medical practice is preferable.