Patient Coordinator

Pacesetter Health; Louisville (KY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading health care provider is seeking a Patient Coordinator to manage non-clinical tasks, including patient registration and payment collection. This entry-level position requires a high school diploma and at least one year of medical office experience. The role involves maintaining patient confidentiality and ensuring efficient front office operations.

Qualifications

• Minimum of one year of medical office experience.

Responsibilities

• Collect patient and insurance payments and reconcile collections daily.
• Verify insurance benefits and document charts according to protocol.
• Maintain confidentiality of patient and company files.

Education

High school graduation or GED

Job description

Join to apply for the Patient Coordinator role at Pacesetter Health.

This range is provided by Pacesetter Health. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $18.00/hr

Job Title

Patient Care Coordinator

General Summary of Duties

Performs various non-clinical duties such as collecting copays, verifying insurance, collecting and updating patient information, checking patients in to be seen in a timely manner.

Supervisor

Danielle M. Wallace

Supervisory Responsibilities

None.

Major Responsibilities/Tasks

1. Obtain accurate information from patients and ensure registration and insurance information is current.
2. Assist patients by explaining forms or portal registration processes.
3. Collect patient and insurance payments and reconcile collections daily.
4. Verify insurance benefits and document charts according to protocol.
5. Provide information to patients regarding unpaid balances, and collect prior balances and copays at the time of service.
6. Contact patients with outstanding balances by telephone to collect.
7. Scan records into patient charts and keep charts organized.
8. Maintain confidentiality of patient and company files by adhering to privacy and security guidelines.
9. Maintain organization and efficiency of the front office, including inventory of office supplies.
10. Assist in covering other front office positions during absences.
11. Perform other related duties as directed or assigned.
12. Answer phone calls promptly and courteously, and return messages.
13. Stay current on company news via emails, announcements, and staff meetings; check messages daily.

Education

High school graduation or GED.

Experience

Minimum of one year of medical office experience.

Seniority level

Entry level

Employment type

Full-time

Job function

Health Care Provider

Industries

Hospitals and Health Care