Patient Coordinator

H2 Health; Little Rock (AR); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Bonuses

Flexible schedule

Health benefits

401(k) with match

PTO

Life insurance

Career growth

Job summary

H2 Health in Little Rock, AR seeks a Patient Coordinator to bridge patient care with administrative excellence. You will be the first point of contact for our patients, ensuring they receive the highest quality service from arrival through check-out.

Responsibilities include coordinating appointments, verifying insurance, and maintaining patient records, while supporting front desk operations and collaborating with clinicians to enhance the patient experience.

Qualifications

• High school diploma or equivalent; further healthcare admin education is a plus.
• 1 year of experience in a healthcare/medical office setting.
• Knowledge of medical terminology and insurance processes.
• Excellent interpersonal and communication skills.
• Familiarity with EMR/EHR systems and basic computer skills.
• Ability to handle sensitive information with confidentiality.

Responsibilities

• Coordinate patient appointments, verify insurance, and handle referrals.
• Maintain and update patient records with accuracy and confidentiality.
• Assist with front desk operations, answering phone calls and inquiries.
• Work closely with clinicians and administrative staff to enhance patient experience.
• Ensure a welcoming and organized clinic environment.

Skills

EMR systems

Insurance processes

Interpersonal communication

Microsoft Office

Confidentiality

Education

High school diploma

Healthcare administration education

Job description

Patient Coordinator | Outpatient | Full-Time | Little Rock, AR

At Advanced Physical Therapy, an H2 Health company,we believe that both care and coordination are essential to patient success. As a Patient Coordinator, you will be integral in bridging patient care with administrative excellence. In this role, you will serve as the first point of contact for our patients, ensuring they receive the highest quality service from the moment they walk through our doors.

Your Role:

As a Patient Coordinator, you will be the first point of contact for patients, providing outstanding customer service and ensuring smooth clinic operations.

• Coordinate patient appointments, verify insurance, and handle referrals.
• Maintain and update patient records with accuracy and confidentiality.
• Assist with front desk operations, answering phone calls, and managing inquiries.
• Work closely with clinicians and administrative staff to enhance patient experience.
• Ensure a welcoming and organized clinic environment.

• High school diploma or equivalent; additional education in healthcare administration is a plus

• Minimum of 1 year experience in a healthcare or medical office setting
• Knowledge of medical terminology and insurance processes
• Exceptional interpersonal and communication skills
• Familiarity with Electronic Medical Records (EMR) systems and basic computer skills.
• Ability to handle sensitive information with confidentiality
• Proficient in using office software and electronic health records (EHR) systems

Join us in making a positive impact on our patients' lives every day!

Why H2 Health?

We’re more than a workplace, we’re a team that supports your goals:

• Competitive hourly rate ranging from $17/hr to $19/hr
• Performance-based bonuses that reward your outcomes

• Flexible scheduling to support work-life balance

• Career advancement and professional growth

• Full benefits: medical, dental, vision, and 401(k) with match

• Generous PTO, paid holidays, and company-paid life insurance

• Supportive, clinician-led team culture

• Additional perks: parental leave, employee rewards, discounts, and recognition programs

Ready to advance your physical therapy career in a supportive setting? and join a community that values you.

H2 Healthis proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.