Patient Coordinator

ivyhealth; Kings Mountain (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full benefits package

Paid time off

Bonus incentives

Job summary

Ivy Health is seeking a Patient Coordinator for a full-time role in Kings Mountain, NC. The position supports clinicians and staff to deliver exceptional patient care and service.

The role emphasizes appointment scheduling, insurance verification, payments collection, and smooth clinic operation, with opportunities for growth within a supportive environment.

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Excellent time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.

Responsibilities

• Greet and check-in patients and schedule appointments.
• Answer incoming phone calls and verify insurance coverage.
• Obtain necessary authorization and collect payments.
• Process new patients and help the clinic maintain optimal performance.

Skills

Administrative experience

Microsoft Office

Time management

Multi-tasking

Patient-focused service

Adaptability

Eagerness to learn

Patient outcomes

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

State of Location: North Carolina Position Summary: Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service.

Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance.

Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.

Job Description

Patient Coordinator - Full-time Kings Mountain, NC

Why Choose Ivy?

• Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
• Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.
• Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
• Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
• Incentives Galore: Eligibility for full benefits package beginning within your first month of employment.
• Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.
• Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
• Empowering Values: Live by values that prioritize teamwork, growth, and serving others.

Position Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

IvyAdmin We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process.

Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.

ivyhealth.com Welcome to Ivy Health Join us on our mission to inspire & enable people to live life to the fullest! Ivy Health is a growing team of orthopedic and pediatric outpatient physical, occupational, speech, and ABA therapy clinics with over 500 locations throughout the Northeast, Mid-Atlantic, Midwest, and Southeast. Through a shared commitment to clinical excellence, we work as a unified team to serve each person to the best of our ability. Combining our clinical objectives and company culture, you can see why Ivy is committed to providing endless opportunities to every teammate through professional development tracks, continuing education, leadership development, residency cohorts, mentorship programs, and many other resources.