Patient Coordinator

ivyrehab; Kings Mountain (NC); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Full benefits from first month

Generous PTO and paid holidays

Bonus incentive opportunities

Mentorship and professional growth

Job summary

Ivy Rehab in Kings Mountain, NC is seeking a patient coordinator to support clinics with essential patient services and administrative tasks. This role plays a key part in delivering an exceptional patient experience and world-class customer service.

The position involves greeting patients, scheduling, answering calls, verifying insurance, obtaining authorizations, collecting payments, and onboarding new patients in a fast-paced, collaborative environment.

Qualifications

• 2+ years of administrative experience in healthcare.
• Proficient in MS Office (Excel, Word, Outlook).
• Excellent time management and multitasking.
• Customer service oriented and patient-focused.
• Willingness to learn and grow.

Responsibilities

• Greet and check-in patients.
• Schedule appointments and manage calendar.
• Answer incoming calls and assist with inquiries.
• Verify insurance coverage and obtain authorizations.
• Collect payments and process new patients.
• Support clinic operations to maintain performance.

Skills

Admin experience

Time management

Multi-tasking

Tools

MS Office

Excel

Word

Outlook

Job description

State of Location: North Carolina

Position Summary: Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.

Patient Coordinator - Full-time

Kings Mountain, NC

Why Choose Ivy?

• Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
• Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.
• Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
• Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
• Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.
• Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
• Empowering Values: Live by values that prioritize teamwork, growth, and serving others.

Position Qualifications:

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

IvyAdmin

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.

ivyhealth.com