Patient Coordinator

ivyhealth; Lorton (VA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Full benefits package beginning within

Generous PTO and holidays

Bonus incentive opportunities

Job summary

Ivy Rehab for Kids in Lorton, VA is seeking a Patient Coordinator to support clinicians and front desk operations, delivering warm patient experiences and efficient scheduling.

In this full-time role, you will greet patients, manage appointments, verify insurance, obtain authorizations, handle payments, and help keep the clinic running smoothly while upholding our commitment to exceptional care.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Excellent time management and ability to multi-task in a fast-paced clinic.
• Self-motivated with a drive to exceed patient expectations.
• Adaptable with a positive attitude and fluctuating workloads.
• Commitment to delivering exceptional patient outcomes and quality care.

Responsibilities

• Greet and check-in patients and schedule appointments.
• Answer incoming calls and assist patients with inquiries.
• Verify insurance coverage and obtain necessary authorizations.
• Collect payments and process new patients.
• Support clinic operations to maintain optimal performance.

Skills

Administrative experience

Time management

Multitasking

Customer service

Adaptability

Learning mindset

Patient-focused care

Tools

Excel

Word

Outlook

Job description

Position Summary

Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service.

• Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance.

Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.

Patient Coordinator - Full-time Lorton, VA

Ivy Rehab for Kids, part of the Ivy Rehab Network

Why Choose Ivy?

Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.

Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.

Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.

Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.

Incentives Galore: Eligibility for full benefits package beginning within your first month of employment.

Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.

Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.

Empowering Values: Live by values that prioritize teamwork, growth, and serving others.

Position Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process.

Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.

ivyhealth.com

Welcome to Ivy Health Join us on our mission to inspire & enable people to live life to the fullest! Ivy Health is a growing team of orthopedic and pediatric outpatient physical, occupational, speech, and ABA therapy clinics with over 500 locations throughout the Northeast, Mid-Atlantic, Midwest, and Southeast. Through a shared commitment to clinical excellence, we work as a unified team to serve each person to the best of our ability. Combining our clinical objectives and company culture, you can see why Ivy is committed to providing endless opportunities to every teammate through professional development tracks, continuing education, leadership development, residency cohorts, mentorship programs, and many other resources.