Patient Coordinator

Ivy Rehab Network; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

Join a leading healthcare provider as a Patient Coordinator in New York, where you'll play a crucial role in enhancing patient experiences. Collaborate with clinicians to deliver exceptional care and customer service while enjoying a supportive work environment that fosters growth and development.

Benefits

Full Benefits

Generous PTO

Paid Holidays

Bonuses

Qualifications

• 2+ years of healthcare administrative experience preferred.
• Proficiency in Microsoft Office (Excel, Word, Outlook).

Responsibilities

• Greet and check-in patients, schedule appointments.
• Verify insurance coverage and collect payments.
• Process new patients and maintain clinic performance.

Skills

Time Management

Multi-tasking

Self-motivation

Adaptability

Positive Attitude

Education

Healthcare Administrative Experience

Tools

Microsoft Office

Job description

Join to apply for the Patient Coordinator role at Ivy Rehab Network.

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Position Summary

Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.

Location

New York

Join Ivy Rehab

Join Ivy Rehab’s dedicated team where you’re not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.

Job Details

Position: Patient Coordinator

Location: Flushing, NY

Why Choose Ivy?

• Best Employer: Recognized by Modern Healthcare for excellence and outstanding workplace culture.
• Resources & Mentorship: Access to resources, mentorship, and career advice for success.
• Professional Development: Opportunities for advancement through training programs.
• Exceeding Expectations: Delivering top care and achieving excellent patient outcomes.
• Incentives: Full benefits, generous PTO, paid holidays, and bonuses.
• Partnerships: Collaborations with leaders like Hospital for Special Surgery (HSS).
• Values: Emphasis on teamwork, growth, and service.

Qualifications

• 2+ years of healthcare administrative experience preferred.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Excellent time management and multi-tasking skills.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude.
• Willingness to learn and grow.
• Dedication to quality patient care.

We are an equal opportunity employer committed to diversity and inclusion. Salaries depend on experience, education, and organizational needs. Compensation may include bonuses, incentive pay, or other benefits.