Patient Coordinator

Ivy Health; Fort Lee (NJ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with matching

Disability & life insurance

Paid parental leave

Paid holidays

Gym and wellness discounts

CEU allowance

Job summary

Ivy Health is seeking a Patient Coordinator (Full-Time) in Fort Lee, NJ. You will greet and check-in patients, schedule appointments, verify insurance, obtain authorizations, collect payments, and help the clinic maintain optimal performance while delivering world-class customer service.

Ideal candidates have healthcare administrative experience, proficiency with MS Office, and a proactive, team-oriented mindset to ensure exceptional patient outcomes.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Excellent time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Eagerness to learn and grow in a clinical environment.

Responsibilities

• Greet and check-in patients and schedule appointments.
• Answer incoming phone calls and verify insurance coverage.
• Obtain necessary authorizations and collect payments.
• Process new patients and help maintain clinic performance.
• Collaborate with clinicians and colleagues to ensure patient care.
• Support administrative operations and customer service excellence.

Skills

Healthcare admin

MS Office

Time management

Self-motivation

Adaptability

Eagerness to learn

Tools

MS Office

Job description

Position Summary

Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.

State of Location:

New Jersey

Position Summary

Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.

Job Description

Patient Coordinator - Full-Time

Fort Lee, NJ

Compensation: $20-25/hr.

Why Choose Ivy?

• Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
• Innovative Resources & Mentorship:Access to abundant resources, robust mentorship, and career advice for unparalleled success.
• Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
• Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
• Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.
• Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
• Empowering Values: Live by values that prioritize teamwork, growth, and serving others.

Position Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Full Benefits In Your First 30 Days

• Medical, dental, vision insurance
• 401k with company matching contribution
• Disability & life insurance
• Pet insurance discounts for your fur babies
• Paid parental leave and maternity leave
• Gym and wellness discounts
• Free mental health + financial services
• Annual CEU allowance + paid CEU days annually
• Generous PTO Program & 6 paid holidays annually

Compensation Range: $20.00-25.00/hr.

The compensation range listed reflects the good faith estimate of pay this organization reasonably expects to offer for this position at the time of posting. Actual compensation will be determined based on relevant factors including skills, experience, qualifications, and work location. This range applies to the base salary or hourly rate only and does not include bonuses, benefits, or other forms of compensation that may be offered.

#ortho-fo

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.

ivyhealth.com