Patient Coordinator

Ivy Health; Nanuet (NY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Benefits package

PTO

Paid holidays

Bonus incentives

Partnership with HSS

Job summary

Ivy Health in New York is seeking a Patient Coordinator to join our clinics in a structured full-time role.

The position handles front-desk tasks, appointment scheduling, insurance verification, and payments processing while delivering exceptional patient service. This role supports clinicians and staff to maintain efficient clinic operations and a positive patient experience.

Qualifications

• 2+ years of healthcare administrative experience.
• Proficiency in MS Office (Excel, Word, Outlook).
• Strong time management and multitasking abilities.
• Self-motivated with a focus on patient satisfaction.
• Willingness to learn and adapt.

Responsibilities

• Greet and check-in patients.
• Schedule appointments and answer incoming calls.
• Verify insurance coverage and obtain authorizations.
• Collect payments and process new patients.
• Help the clinic maintain optimal performance.

Skills

Healthcare administration

Customer service

Time management

Multi-tasking

Self-motivated

Teamwork

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Position Summary

Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.

State of Location:

New York

Position Summary

Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.

Job Description

Patient Coordinator- 40 hours/week (Full-Time)

Nanuet, NY

$22-24/hr

Why Choose Ivy?

• Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
• Innovative Resources & Mentorship:Access to abundant resources, robust mentorship, and career advice for unparalleled success.
• Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
• Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
• Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.
• Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
• Empowering Values: Live by values that prioritize teamwork, growth, and serving others.

Position Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits. ivyhealth.com