Patient Coordinator

Ivy Rehab Network; Nanuet (NY); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Best Employer

Mentorship program

Career development

Paid time off

Holiday pay

Bonus incentive opportunities

Job summary

Ivy Rehab Network in Nanuet, NY is seeking a Patient Coordinator to support clinics with patient intake, scheduling, insurance verification, and front desk duties. This full‑time role requires a friendly demeanor and a commitment to high‑quality patient care.

You will greet patients, check in, answer calls, collect payments, obtain authorizations, and collaborate with clinicians to keep the clinic running smoothly.

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Excellent time management and ability to multi‑task in a fast‑paced environment.
• Self‑motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Eagerness to learn and grow while delivering quality patient outcomes.

Responsibilities

• Greet and check in patients for appointments and verify information.
• Schedule appointments and answer incoming phone calls.
• Verify insurance coverage and obtain necessary authorizations.
• Collect payments and process new patient information.
• Provide world‑class customer service and support collaboration with clinicians.
• Assist the clinic in maintaining optimal performance and patient experience.

Skills

Administrative experience

Time management

Multi-tasking

Self-motivation

Positive attitude

Adaptability

Microsoft Office

Excel

Word

Outlook

Tools

Microsoft Office

Excel

Word

Outlook

Job description

Position Summary

Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world‑class customer service. Responsibilities include greeting and checking‑in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy’s rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.

State of Location

New York

Job Description

Patient Coordinator – 40 hours/week (Full‑Time)

Nanuet, NY

$20-22/hr

Why Choose Ivy?

• Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
• Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.
• Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
• Exceeding Expectations: Deliver best‑in‑class care and witness exceptional patient outcomes.
• Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.
• Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
• Empowering Values: Live by values that prioritize teamwork, growth, and serving others.

Position Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi‑task in a fast‑paced environment.
• Self‑motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self‑motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.

ivyrehab.com