Patient Coordinator

Hero Practice Services; Colorado Springs (CO); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Monthly bonuses

PTO & holidays

Medical/dental/vision insurance

401K & more

Job summary

Academy Kids Dental, Vision, & Orthodontics in Colorado Springs, CO, is seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payment within a pediatric dental practice.

Pay range: $16-$24/hr with an opportunity for bonuses. PTO and paid holidays are provided, along with medical/dental/vision insurance and a 401K & more. Bilingual a plus; familiarity with Microsoft Office and dental software is helpful.

Qualifications

• Attention to detail with ability to manage a diverse workload.
• Strong interpersonal and friendly demeanor.
• Bilingual abilities are a plus.
• Experience with Microsoft Office (Word/Excel) and eCW is preferred.
• Previous dental experience is a plus.

Responsibilities

• Deliver a red-carpet experience to patients while ensuring intake information is accurate.
• Call patients for appointment confirmations, reminders, and cancellations.
• Adhere to scheduling practices to optimize patient time.
• Review patient health needs to ensure all requirements are met.
• Coordinate patient flow by keeping schedules organized and full.
• Keep the practice clean and presentable, including restrooms and lobby.
• Support mission by providing high-quality pediatric dental services.

Skills

Attention to detail

Interpersonal skills

Bilingual

Tools

Microsoft Office

Word

Excel

eCW

Job description

Become a Hero and join us on our mission to help underserved kids!

• Generous pay with monthly bonus opportunities
• PTO and paid holidays
• Career growth within your practice and the region
• Medical, dental, vision insurance, 401K & more

Academy Kids Dental, Vision, & Orthodontics in Colorado Springs, CO, is currently seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payment within a pediatric dental practice.

Pay range: $16-$24/hr (AND BONUS OPPORTUNITY)

Job Responsibilities

• Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete
• Call patients regarding appointment confirmations, reminders, and cancellations
• Adhere to scheduling best practices to ensure the patient’s time is being optimized
• Review patient and family health needs to ensure all needs are met
• Coordinate patient flow by keeping the appointment schedule organized and full
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Job Qualifications

• Attention to detail and the ability to handle a diverse workload
• Strong interpersonal skills and a friendly and outgoing demeanor
• Bilingual a plus
• Preferred knowledge of Microsoft Office, including Word and Excel, and eCW
• Previous dental experience a plus

In addition to the job description, you will be asked to perform other duties that support the business and our mission.