Patient Coordinator

Benevis; Colonial Heights (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading dental office as a Patient Coordinator in Colonial Heights, VA. This full-time role involves providing exceptional customer service, verifying insurance, and ensuring a smooth patient experience. Enjoy competitive pay and comprehensive benefits while contributing to a mission of creating healthy smiles.

Benefits

Competitive compensation

Monthly bonuses based on Office performance

Comprehensive Benefits Package

Qualifications

• Office experience in a dentist's or physician's office preferred.
• Experience with children's dentistry preferred.

Responsibilities

• Provide quality customer service to patients and parents.
• Verify patient insurance eligibility and service limits.
• Ensure a clean and tidy waiting area.

Skills

Customer Service

Communication

Education

High School Diploma or GED

Job description

Join to apply for the Patient Coordinator role at Benevis

1 week ago Be among the first 25 applicants

Join to apply for the Patient Coordinator role at Benevis

Get AI-powered advice on this job and more exclusive features.

This range is provided by Benevis. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $23.00/hr

Overview

Patient Coordinator:Dental Office-Colonial Heights, VA

• Spencer Dental and Braces-Colonial Heights Location
• Full Time Position: 5 day work week including rotating Sat.
• Office Hours: M-F 8am-5pm and Sat 9am-2pm
• Competitive Pay
• Comprehensive Benefits
  
  
  

Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives everything we do. With over 3000 employees in offices across the country from clinical to support staff - we are united in our mission to create happy, healthy smiles through providing high quality dental care in a fun, compassionate environment. Are you ready to join us in creating our next million smiles? We have JUST the opportunity for you.

We are actively seeking a Patient Coordinator to join our team. Support our mission to providing excellent dental care in the community and help us create more smiles and memorable experiences. Join a team that believes in teamwork and truly cares about their patients.

Responsibilities

• The Patient Coordinator is responsible for providing quality customer service to patients and parents at check-in and check-out as well as responsible for verifying patient insurance eligibility and service limits
• Deliver quality and compassionate care to every patient
• Greet parents and patients when they enter or leave the office
• Ensure parents who are waiting are kept informed of the progress of their appointment or child
• Maintain a clean and tidy waiting area and front desk area
• Verify patient insurance eligibility prior to appointment and ensure information is correct in the patient's Boomerang file
• Ensure service limits are recorded and communicated with the clinical team prior to treating the patient
• Ensure all patient files are ready (pull file, update patient record, verify insurance and service limits) before the patient's appointment
• Coordinate with Clinical Team Leader and Doctors to provide the opportunity for same day care to patients
• Assist with meeting office financial targets by ensuring the hygiene and operative schedules are full
• Schedule follow-up operatory and six month recall appointments for patients
• Answer incoming calls and direct the caller to the proper person, taking messages when necessary
• Ensure our patients are receiving the dental care they need by making outbound calls to confirm patients, to reschedule patients that do not make their appointment, and to call patients that have treatment that needs to be completed
• Ensure all patient records are re-filed at the end of the day
• Perform to the highest integrity by adhering to all government regulations, company standards, and company compliance programs
• Verify, inform, and collect any out of pocket balances from patients, prior to patients being treated by the clinical team
• Other duties as assigned
  
  
  

Qualifications

Requirements:

• Graduation from a senior high school or GED equivalent
• Office experience in a dentist's or physician's office, preferred
• Experience with children's dentistry, preferred
  
  
  

We Offer:

• Competitive compensation
• Monthly bonuses based on Office performance
• Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays and much more!
  
  
  

We value teamwork, mutual respect and cooperation. We do not practice unlawful discrimination, including harassment or tolerate it in our workplace. What do we mean by discrimination? We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at Benevis by 2x

Sign in to set job alerts for “Patient Coordinator” roles.

Front Desk Patient Services Representative

Patient Service Representative - Occupational Health - Chester

Patient Service Representative - Occupational Health - Chester

Patient Services Representative (PSR) – Physician Office - St. Francis Family Medical Practice

Patient Access Coordinator - Children's Hospital of Richmond - Days

Patient Services Representative (PSR) – Physician Office - St. Francis Family Medical Practice

Patient Service Representative - Southside Physicians Network - Family Medicine

Patient Services Representative (PSR) – Physician Office - Patterson Ave Family Practice

Patient Services Representative (PSR) – Physician Office - Patterson Ave Family Practice

Patient Service Representative - Southside Physicians Network - Family Medicine

Hourly Aministrative Assistant, School of Medicine, Department of Psychiatry / VIPBG

Patient Services Representative (PSR) – Physician Office - Bon Secours - Cardiology, Reynolds - Richmond, VA

Patient Services Representative (PSR) – Physician Office - Bon Secours - Cardiology, Reynolds - Richmond, VA

Executive Secretary Senior - Rehab Services

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.