Medical Secretary - Chicago/Float Pool

Midwest Orthopaedics at Rush, LLC; Chicago (IL); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Holidays

Life Insurance

Disability Insurance

401(k) Savings

Job summary

Midwest Orthopaedics at Rush is seeking a Medical Office Secretary for our outpatient clinic in Chicago near the Illinois Medical District. The role requires organization, clear communication, and multitasking to support clerical, reception, and administrative duties under the Director of Operations and clinical staff.

The position is full-time, Monday through Friday with no weekends or holidays. Experience in healthcare, strong customer service, and proficiency in Microsoft Office are preferred.

Qualifications

• High school diploma or GED required.
• Healthcare experience preferred.
• Strong interpersonal, customer service and communication skills within the team and to patients
• Proficient in Microsoft Office, emphasis on Word, Excel, and Outlook.
• Ability to multitask in a fast-paced environment including problem solving, decision making, strategic thinking, planning, and communication.

Responsibilities

• Serve as liaison between patients, physicians, departments, and hospitals.
• Collaborate closely with physicians and staff to support clinic operations.
• Prepare charts for clinic day and interface with surgery scheduler as needed.
• Educate patients on logistics of surgery: location, time, what to bring, how to prepare.
• Manage correspondence, scheduling, and maintenance of medical appointment schedules.

Skills

Interpersonal skills

Customer service

Communication

Education

GED/high school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

1611 West Harrison Street
Chicago, IL 60612, USA

Description

It's the people that make the difference. Are you ready to make your impact?
Midwest Orthopaedics at Rush is nationally recognized as a leader in comprehensive orthopedic services. The Orthopedic Program at Rush University Medical Center is ranked Top 10 in Orthopedics by U.S. News & World Report. Founded in 2003, MOR is comprised of internationally-renowned Orthopedic and Spine surgeons who pioneer the latest advances in technology and surgical techniques to improve the lives and activity levels of patients around the world. MOR doctors are the official team physicians for the Chicago White Sox, Chicago Bulls, Chicago Stars, Joffrey Ballet and DePaul University Athletics.

Ready to join? We are seeking a Medical Office Secretary to join our team at the outpatient clinic located in Chicago near the Illinois Medical District. The candidate must be self‑motivated, highly organized, and a good communicator along with the ability to multitask to be considered for this role. This role will be responsible for clerical, reception, and administrative duties in physician practices under the direction of the Director of Operations, physician, and clinical staff. This role is ideal for someone who thrives in a service‑focused environment and wants to offer a personalized, high‑touch experience to patients. The position is full‑time, Monday through Friday, no weekends or holidays.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Functions as a liaison between patients, physician practices, internal departments, hospitals and other organizations.
• Close collaboration with the physicians and staff.
• Prepares charts for clinic day.
• Interface with surgery scheduler as needed.
• Educates patients on the logistics of surgery; location, time, what to bring and how to prepare.
• Completes correspondence including faxing, mailing, work comp reports, draft letters, and maintenance of medical appointment schedules for the practice.
• Responsible for assisting in organizing any meetings, private records reviews and depositions for assigned physician.
• Represents physicians by screening incoming telephone calls; recording and transmitting messages; receiving/announcing scheduled attorneys, salespeople and/or visitors. Screen potential patients and visitors; arranging referrals to other health care providers; scheduling appointments for consultations, x‑rays, lab tests, physical therapy, MRI's, CT scans, etc.
• Organize and maintain the practice calendar.
• All other duties as assigned.

EDUCATION AND/OR EXPERIENCE

• High school diploma or general education degree (GED) required.
• Healthcare experience preferred.
• Strong interpersonal, customer service and communication skills within the team and to patients
• Proficient in Microsoft Office, emphasis on word, excel, and outlook.
• Ability to multitask in a fast‑paced environment including problem solving, decision making, strategic thinking, planning, and communication.

What's in it for you? MOR offers their employees a comprehensive compensation and benefits package.

Pay Range: $23 -$25 per hour. Compensation at MOR is determined by many factors, which may include but are not limited to, job‑related skills and level of experience, education, certifications, geographic location, market data and internal equity. Base pay is only a portion of the total rewards package.

• Medical, Dental and Vision Insurance.
• Paid Time Off and Paid Holidays.
• Company‑paid life and long‑term disability insurance.
• Voluntary life, AD&D, and short‑term disability insurance.
• Critical Illness and Accident Insurance.
• 401(k) Savings Plan.
• 401(k) Employer Contribution.
• Pet Insurance.
• Employee Assistance Program (EAP).
• Tax‑Advantaged Accounts (FSA, HSA, Dependent Care FSA).
• HSA Employer Contribution (when enrolled in a HDHP).
• Tuition Reimbursement.
• Eligible for quaterly bonuses.
• Excellent working relationship with prestigious group of physicians in Orthopedics in the US and #1 in Illinois and Indiana.

Our employees make the difference in our patients' lives, and we value their contributions. Midwest Orthopaedics at Rush offers a comprehensive compensation and benefits package and an opportunity to grow and develop your career with an industry leader. Come see what we're all about. Equal Employer Opportunity.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.