Patient Consultant Plastic Surgery

Dr. Cat Plastic Surgery; Beverly Hills (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Uncapped commissions

Training provided

On-site role

Job summary

Dr. Cat Plastic Surgery in Beverly Hills is seeking a Patient Consultant to own the complete patient journey from the initial inquiry to surgery and beyond, including post-operative care and referrals.

You will respond quickly to inquiries by phone, web form, email or social, present personalized quotes and financing options, collect deposits, coordinate pre-op logistics, and stay the patient’s dedicated contact through recovery.

Qualifications

• 3+ years in patient-facing consultation or sales in plastic surgery, aesthetics, med spa, dermatology, or luxury healthcare with a track record of closing.

Responsibilities

• Own the end-to-end sales cycle for new patient inquiries (phone, web form, email, social).
• Convert inquiries into booked consultations and guide patients through personalized quotes and financing options.
• Coordinate pre-op requirements, labs, clearances, and scheduling with the surgical team through recovery.
• Maintain CRM with leads, follow-ups, stages, and monthly revenue tracking.

Skills

Sales experience

Consultative selling

CRM management

Multichannel outreach

Financing platforms knowledge

Tools

DrChrono

CareCredit

Cherry financing

Alphaeon financing

Job description

Patient Consultant, Plastic Surgery (Beverly Hills)

Full-time, on-site, Beverly Hills, CA starting $34.00 per hour, plus uncapped commission on booked surgical revenue. Estimated total first-year earnings: $90,000 to $130,000+, based on performance. You will receive training.

A premier Beverly Hills plastic surgery practice is hiring a Patient Consultant to own the complete patient journey, from the very first inquiry to surgery and beyond. This is the revenue seat of the practice: part concierge, part closer, fully accountable for the experience every patient has with us.

What you will own

The sales cycle, end to end. Every new patient inquiry, by phone, web form, email, or social, belongs to you from the moment it arrives. You respond fast, build trust, and convert inquiries into booked consultations for our two surgeons. You sit in the consultation, then guide the patient through their personalized quote, financing options, and the decision to book, and you collect the deposit that makes it real.

The patient experience, end to end. After booking, you stay the patient’s person: pre-operative requirements, medical clearances, labs, consents, and scheduling coordination with our surgical team, through surgery day and into follow-up.

You own retention. Staying close to past patients, repeat procedures, reviews, and referrals.

The system behind it. You keep the CRM clean and current, every lead, every follow-up, every stage, and you know your numbers: inquiry-to-consult rate, consult-to-surgery conversion, and monthly booked revenue.

What makes you right for this

You have done this work: three or more years in patient-facing consultation or sales in plastic surgery, aesthetics, med spa, dermatology, or luxury healthcare, with a track record of closing. You are polished, warm, and discreet, comfortable presenting five- and six-figure quotes with confidence and asking patients to move forward. You believe in follow-up: consistent, high-volume, pleasantly persistent outreach by phone, text, and email is a core part of this job, not an afterthought. You are organized enough to run pre-op coordination without dropping a thread, and hungry enough to treat every inquiry like revenue. Experience with surgical quoting, patient financing platforms (Cherry, CareCredit, Alphaeon), and EMR systems (DrChrono a plus) puts you at the front of the line. You live within commuting distance of Beverly Hills and work on-site Monday through Friday, with occasional flexibility for events.

Why this seat

You earn on what you close, uncapped, in one of the highest-value aesthetic surgery markets in the world with one of the leading and established plastic surgeons. You work directly with the surgeons and ownership, with real authority over your lane. And you join as the practice invests in growth: new operational hires, expanding capacity, and a patient experience worth owning.