Patient Concierge & Wheelchair Transporter

Springfield Clinic; Springfield (IL); On-site; USD 16,531 - 22,041; Part time

Job summary

Springfield Clinic seeks a friendly Greeter to provide excellent customer service to patients, families and visitors, and to transport patients safely and promptly in wheelchairs. Responsibilities include communicating clearly with patients, staff and guests, assisting transfers to and from wheelchairs and vehicles, and keeping the lobby clean and welcoming.

The role requires standing and walking for long periods, lifting and pushing loads, and a commitment to safety and HIPAA/privacy standards

Qualifications

• High School diploma or GED required.
• Excellent communication and customer service skills.
• Ability to assist with patient transfers and wheelchair handling.
• Stand and walk continuously; lift/push loads >300 lbs.

Responsibilities

• Communicate clearly with patients, employees, transport services, vendors and guests.
• Provide courteous wheelchair transportation for all Springfield Clinic patients.
• Assist and ensure safe transfer of patients to and from wheelchairs and vehicles.
• Keep lobby clean and safe, including wheelchairs.
• Promptly respond to patient requests for transport and transfer assistance.
• Adhere to safety and incident reporting policies.

Skills

Communication skills

Stand and walk continuously

Customer service oriented

Patient transfer assistance

Wheelchair handling

Lifting and pushing

Education

High School diploma or GED

Job description

Springfield Clinic seeks a friendly Greeter to provide excellent customer service to patients, families and visitors, and to transport patients safely and promptly in wheelchairs. Responsibilities include communicating clearly with patients, staff and guests, assisting transfers to and from wheelchairs and vehicles, and keeping the lobby clean and welcoming.

The role requires standing and walking for long periods, lifting and pushing loads, and a commitment to safety and HIPAA/privacy standards