Patient Concierge & Shuttle Attendant

Carle; Peoria (IL); On-site; USD 22,000 - 34,000; Full time

Job summary

Carle Health is seeking a Guest Relations Team Member to welcome patients, families and visitors at the main hospital campus. Responsibilities include greeting guests, parking and transporting as needed, and providing assistance with wheelchairs while maintaining professional appearance and safety standards.

Applicants must hold a current Illinois driver’s license, and be prepared to operate department vehicles and follow traffic policies.

Qualifications

• Customer service experience preferred.
• Professional appearance and demeanor required.
• Strong communication and interpersonal skills essential.

Responsibilities

• Greet and assist patients, families and visitors at multiple entrance points.
• Safely park and retrieve vehicles, assist with wheelchair needs when necessary.
• Maintain courtesy and safety in driving and parking duties and follow policies.

Skills

Customer service

Professional appearance

Communication skills

Driving

Education

Driver's License - Illinois

Job description

Carle Health is seeking a Guest Relations Team Member to welcome patients, families and visitors at the main hospital campus. Responsibilities include greeting guests, parking and transporting as needed, and providing assistance with wheelchairs while maintaining professional appearance and safety standards.

Applicants must hold a current Illinois driver’s license, and be prepared to operate department vehicles and follow traffic policies.