Patient Concierge & Security Screener

Team Member Services; Daytona Beach (FL); On-site; USD 22,000 - 35,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

403B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth is seeking a front desk/guest services associate in Daytona Beach, FL. This role greets patients and visitors, screens entrants according to policy, and issues badges while maintaining a welcoming, safe environment.

Candidates should have strong customer service skills and the ability to handle stressful situations with tact. Bilingual English/Spanish is preferred; Windows/Excel and hospital software familiarity is a plus.

Qualifications

• Customer service experience or management experience preferred.
• Able to read, comprehend and follow simple directions.
• Strong communication and problem-solving skills.

Responsibilities

• Greet patients, visitors, and staff entering the facility.
• Screen individuals per protocols and issue visitor badges.
• Anticipate needs and resolve issues with a calm, professional approach.

Skills

Customer service

Bilingual English/Spanish

Reading & comprehension

Communication

Education

High School Diploma

Tools

Windows

Excel

Hospital applications

Job description

AdventHealth is seeking a front desk/guest services associate in Daytona Beach, FL. This role greets patients and visitors, screens entrants according to policy, and issues badges while maintaining a welcoming, safe environment.

Candidates should have strong customer service skills and the ability to handle stressful situations with tact. Bilingual English/Spanish is preferred; Windows/Excel and hospital software familiarity is a plus.