Patient Concierge & Medical Receptionist

Townsen Memorial Hospital Group; Katy (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

Employee assistance program

Disability plans

Life insurance

401(k) with vesting

PTO + Holidays

Job summary

Townsen Memorial Hospital is seeking a Medical Receptionist to greet patients, schedule appointments, and perform clerical duties in a fast-paced medical office.

Responsibilities include updating the EMR with patient information, processing charges, handling calls, maintaining charts, and ensuring HIPAA compliance while delivering excellent customer service. A high school diploma and at least one year in a medical office are required.

Qualifications

• High school diploma or GED required.
• One year of experience in a medical office setting.
• Basic Life Support (BLS) certification due within 30 days of hire.

Responsibilities

• Greet patients as they arrive and provide information.
• Schedule and reschedule patient appointments.
• Update patients' information in the EMR system and logs.
• Maintain patient accounts and record demographic data.
• Obtain and record patient charges and other financial information.
• Answer phones, direct calls, and take messages for staff.
• Prepare and file forms, manage charts, and ensure HIPAA compliance.
• Keep reception area organized and assist staff with clerical tasks.

Skills

Customer service

Phone etiquette

Office procedures

MS Office

EMR systems

Attention to detail

Multitasking

Independent work

Education

High School diploma or GED

1 year medical office experience

BLS certification within 30 days of hire

Tools

MS Office

Outlook

Excel

Job description

Townsen Memorial Hospital is seeking a Medical Receptionist to greet patients, schedule appointments, and perform clerical duties in a fast-paced medical office.

Responsibilities include updating the EMR with patient information, processing charges, handling calls, maintaining charts, and ensuring HIPAA compliance while delivering excellent customer service. A high school diploma and at least one year in a medical office are required.