Patient Concierge & Front Office Specialist

Sacramento Native American Health Center, Inc; Turlock (CA); On-site; USD 32,000 - 34,000; Full time

Job summary

Lumira Healthcare in California is seeking a Medical Receptionist dedicated to delivering quality patient service and efficient front desk support. You will register new patients, verify insurance, and guide patients through programs while ensuring accurate data entry in the EHR system.

You will handle incoming calls, schedule appointments, process payments, and balance daily cash while upholding HIPAA privacy and confidentiality. High School diploma and 2+ years in a medical office are required.

Qualifications

• High School diploma or GED.
• At least 2 years of medical office experience or similar setting.
• Demonstrates exceptional customer service and communication.

Responsibilities

• Greets visitors and patients warmly.
• Register new patients and verify insurance eligibility.
• Schedule appointments and manage recalls.
• Enter patient data into EHR and maintain accuracy.
• Balance cash, process payments, and reconcile batches.
• Maintain HIPAA privacy and confidentiality.
• Provide front office support at other LCH sites as needed.
• Answer calls professionally and address patient questions.

Skills

Customer service

Active listening

Verbal/written communication

Organization

Basic office skills

Critical thinking

Problem solving

Ethical conduct

Initiative

Teamwork

Multitasking

Mathematical skills

Education

High School diploma or GED

Job description

Lumira Healthcare in California is seeking a Medical Receptionist dedicated to delivering quality patient service and efficient front desk support. You will register new patients, verify insurance, and guide patients through programs while ensuring accurate data entry in the EHR system.

You will handle incoming calls, schedule appointments, process payments, and balance daily cash while upholding HIPAA privacy and confidentiality. High School diploma and 2+ years in a medical office are required.