Patient Concierge & Front Desk Specialist

Romehosp; Mohawk Gardens (NY); On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

HSA and 403(b) plan with company match

AD&D and life insurance

Job summary

Rome Health is seeking a Receptionist to manage the front desk operations of our medical offices. You will greet patients professionally, schedule appointments, assist with record maintenance, and handle a multi-line phone system while performing administrative tasks.

Ideal candidates have strong communication and organizational skills, the ability to multitask, and basic computer skills. The role supports a patient-centered care environment and HIPAA compliance.

Qualifications

• Experience in a hospital or medical office is preferred.
• Excellent communication and organizational abilities.
• Ability to multitask and collaborate with a team.
• Basic computer skills and familiarity with patient records.

Responsibilities

• Greet patients professionally and manage front desk operations.
• Schedule, confirm, and reschedule appointments.
• Register new patients and update records.
• Verify insurance and collect co-pays.
• Maintain a clean, organized reception area and ensure privacy compliance.

Skills

Customer service

Communication

Organizational skills

Teamwork

Multitasking

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Rome Health is seeking a Receptionist to manage the front desk operations of our medical offices. You will greet patients professionally, schedule appointments, assist with record maintenance, and handle a multi-line phone system while performing administrative tasks.

Ideal candidates have strong communication and organizational skills, the ability to multitask, and basic computer skills. The role supports a patient-centered care environment and HIPAA compliance.