Patient Concierge & Front Desk Specialist

Ascension Saint Thomas Urgent Care; Gallatin (TN); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Competitive Salary

Medical, Dental, and Vision Options

Retirement savings plans

Paid Time Off

and MORE

Job summary

Ascension Saint Thomas Urgent Care in Gallatin, TN is hiring experienced Medical Receptionists. You will greet patients, activate files, and support patients and medical staff throughout shifts.

The role includes checking in/out patients, handling phones, insurance data, payments, and daily office tasks. Full-time with rotating 36–40 hour weeks; benefits include health, retirement, PTO and more.

Qualifications

• High school diploma or equivalent.
• Knowledge of basic computer software and the ability to learn EMR.
• Prior experience in a medical office setting is preferred.

Responsibilities

• Welcome all patients and visitors by greeting them in person, answer inquiries and direct them through the registration process.
• Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks.
• Check in and discharge patients, assist clinical staff and close the office at the end of each shift.
• Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets.
• Maintain a neat and clean work environment and professional appearance.
• Adhere to all relevant health and safety procedures.

Education

High school diploma or equivalent

Tools

Electronic Medical Records (EMR)

Job description

Ascension Saint Thomas Urgent Care in Gallatin, TN is hiring experienced Medical Receptionists. You will greet patients, activate files, and support patients and medical staff throughout shifts.

The role includes checking in/out patients, handling phones, insurance data, payments, and daily office tasks. Full-time with rotating 36–40 hour weeks; benefits include health, retirement, PTO and more.