Patient Concierge & Front Desk Coordinator

Ascension Saint Thomas Urgent Care; Tennessee; On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision options

Paid Time Off

Retirement savings plans

and MORE!

Job summary

Ascension Saint Thomas Urgent Care in Franklin, TN, is seeking experienced Medical Receptionists. The role involves greeting patients, registering records, handling phones, and supporting both patients and medical staff.

The position requires a high school diploma, basic computer skills, and familiarity with electronic medical records; prior medical office experience is preferred. Full-time with rotating 36-40 hour weeks and weekend coverage is offered.

Qualifications

• High school diploma or equivalent.
• Knowledge of basic computer software and the ability to learn electronic medical records.
• Prior experience in a medical office setting is preferred.

Responsibilities

• Welcome all patients and visitors by greeting them in person, answer inquiries and direct them through the registration process.
• Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks.
• Check in and discharge patients, assist clinical staff and close the office at the end of each shift.
• Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets.
• Maintain a neat and clean work environment and professional appearance.
• Adhere to all relevant health and safety procedures.

Skills

Customer service

Phone etiquette

Billing & payments

Data entry

Education

High school diploma or equivalent

Tools

Electronic Medical Records (EMR)

Job description

Ascension Saint Thomas Urgent Care in Franklin, TN, is seeking experienced Medical Receptionists. The role involves greeting patients, registering records, handling phones, and supporting both patients and medical staff.

The position requires a high school diploma, basic computer skills, and familiarity with electronic medical records; prior medical office experience is preferred. Full-time with rotating 36-40 hour weeks and weekend coverage is offered.