Patient Concierge & Front Desk Specialist

Lifepoint Health, Inc.; Benton (AR); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health (Medical, Dental, Vision) and 4

Paid Time Off

Employee Assistance Program

Tuition Reimbursement/Assistance

Job summary

Saline Memorial Hospital in Benton, Arkansas is seeking a Front Desk Representative to provide exceptional patient service, register patients, collect payments, and verify insurance information at the point of care.

The role requires strong interpersonal skills and proficiency with Microsoft Office, with the ability to stay organized and composed in a busy clinical setting. Full-time employees receive health benefits, PTO, EAP resources, and tuition reimbursement opportunities.

Qualifications

• Requires critical thinking, decisive judgment and the ability to work with minimal supervision.
• Ability to work in a stressful environment and take appropriate action.
• Excellent interpersonal skills to handle patient and family interactions courteously.
• Organized and detail-oriented with strong office technology skills.

Responsibilities

• Ensuring that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
• Greeting patients and handling check-in/check-out process
• Collecting patient payments
• Verifying patient demographic and insurance information, updating as needed
• Other duties as required

Skills

Interpersonal skills

Detail-oriented

Organized

Education

High School Diploma or GED

Associate degree preferred

Tools

Microsoft Office Suite

Job description

Saline Memorial Hospital in Benton, Arkansas is seeking a Front Desk Representative to provide exceptional patient service, register patients, collect payments, and verify insurance information at the point of care.

The role requires strong interpersonal skills and proficiency with Microsoft Office, with the ability to stay organized and composed in a busy clinical setting. Full-time employees receive health benefits, PTO, EAP resources, and tuition reimbursement opportunities.