Front Desk Representative - Saline Women's Clinic

Saline Memorial Hospital; Benton (AR); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Health (Medical, Dental, Vision) and

401K Benefits for full-time employees

Competitive Paid Time Off

Employee Assistance Program

Job summary

Saline Memorial Hospital in Benton, Arkansas is seeking a Front Desk Representative to deliver warm, professional service to patients and staff. You will manage the registration process, verify demographics and insurance, collect payments, and support the front desk team in a busy healthcare environment.

The role requires strong communication, reliability, and basic PC skills. Eligible applicants may have high school or GED; an associate degree is preferred.

Qualifications

• Excellent interpersonal skills to interact with patients and staff,
• Ability to work in a fast-paced environment with accuracy
• Proficiency in Microsoft Office Suite and basic computer tasks

Responsibilities

• Register patients with accurate demographic, billing, and clinical information.
• Greet patients and manage check-in/check-out processes.
• Collect patient payments and verify insurance details.
• Maintain accurate records and update as needed.
• Perform additional duties as assigned.

Skills

Interpersonal skills

Attention to detail

Microsoft Office proficiency

Education

High School Diploma or GED

Associate degree preferred

Tools

Microsoft Office

Job description

Your Experience Matters

At Saline Memorial Hospital, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

Your Experience Matters

At Saline Memorial Hospital, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

How You'll Contribute

As a Front Desk Representative, you will provide superior customer service to both patients and other staff members. Additional responsibilities include:

• Ensuring that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy


• Greeting patients and handling check-in/check-out process


• Collecting patient payments


• Verifying patient demographic and insurance information, updating as needed


• Other duties as required

What We Offer

Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees


• Competitive Paid Time Off


• Employee Assistance Program - mental, physical, and financial wellness assistance


• Tuition Reimbursement/Assistance for qualified applicants


• And much more...

Minimum Qualifications

Education

• High School Diploma or GED


• Associate degree preferred

Requirements

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Additional skills include:

• Excellent interpersonal skills to effectively and courteously handle patient and family interactions with other staff.


• Technology proficiency: familiarity with the use of Microsoft Office Suite


• Organized and detail-oriented

About Us

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. At Saline Memorial Hospital, we are committed to providing our patients with the highest quality, family-friendly care available. We offer a wide range of health care services, including emergency medicine, heart care, maternity care, sleep medicine, surgical services, and many more.

Where We Are

The picturesque Benton town square is the focal point of the community. One of the town's main thoroughfares, Military Road, parallels the Old Southwest Trail used by frontier travelers on their way West. The Southwest Trail is part of the Arkansas Heritage Trails System. The Saline River has excellent fishing, scenery and backcountry floating for the outdoors enthusiast.

EEOC Statement

Saline Health System is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.