Patient Concierge & Front Desk Scheduler

Elite DNA Behavioral Health; Daytona Beach (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off: 15 days annually

Birthday day off

Employee Assistance Program

Job summary

Elite DNA Behavioral Health seeks a full-time Front Desk Receptionist for our Maitland office. You will greet patients, answer calls, schedule appointments, verify insurance, and manage front desk operations to ensure smooth patient flow.

The role requires strong communication, a friendly demeanor, and proficiency with Microsoft Office. A background in medical offices and bilingual Spanish is preferred.

Qualifications

• High school graduate or GED.
• Formal vocational training in medical office administration preferred.
• At least 1 year of medical office experience.

Responsibilities

• Greet patients and visitors and direct to appropriate staff.
• Answer incoming calls, route to the correct department, and take messages.
• Schedule appointments and direct walk-in patients per policy.
• Register patients, collect documents, and verify insurance coverage.
• Process deposits and co-pays and explain billing procedures.

Skills

Customer service

Communication

Bilingual Spanish

Microsoft Office

Telephone etiquette

Education

High School Diploma or GED

Formal medical office training

Tools

Microsoft Office Suite

Job description

Elite DNA Behavioral Health seeks a full-time Front Desk Receptionist for our Maitland office. You will greet patients, answer calls, schedule appointments, verify insurance, and manage front desk operations to ensure smooth patient flow.

The role requires strong communication, a friendly demeanor, and proficiency with Microsoft Office. A background in medical offices and bilingual Spanish is preferred.