Front Desk Coordinator (Pediatric/Orthodontic)

Dental365; Port Washington (WI); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Generous compensation

Flexible health and vision insurance

401(K) Retirement Plan with Matching

Generous Paid-Time Off

In-house Dental Program

Extra Perks and Fringe Benefits

Benefits for full-time (30+ hrs)

Job summary

Premier Care Dental Management is seeking Front Desk Coordinators for Port Washington Little Smiles in Port Washington, NY. You will greet patients, handle phones, manage appointments, and maintain patient records with Denticon, while verifying insurance and handling billing inquiries.

We offer comprehensive benefits and a supportive team environment. This role requires strong communication, organization, and flexibility to work varying shifts, including weekends as needed.

Qualifications

• Prior healthcare experience preferred, must have prior reception and customer service experience.
• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong verbal and written communication skills.

Responsibilities

• Warmly greet and welcome patients with concierge-level care.
• Answer phones promptly and respond to messages.
• Manage schedules - input and confirm patient appointments.
• Enter new patient records and update ledgers with Denticon.
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing inquiries and direct to the appropriate departments.
• Assist with various office duties as directed by the Practice Manager.

Tools

Denticon

Job description

Our Front Desk Coordinators are the champions of our patient experience. Your role extends beyond the front desk, shaping the lasting impression that defines our standard of care.

OUR PRACTICE:

Port Washington Little Smiles

110 Main Street Suite 101, Port Washington, NY 11050

HIRING SCHEDULE:

• Sunday : OFF
• Monday : 12:00 pm - 7:00 pm
• Tuesday : 10:00 am - 6:00 pm
• Wednesday : 9:00 am - 6:00 pm
• Thursday : 9:30 am - 6:30 pm
• Friday : OFF
• x2/month, Saturday : 8:00 am - 2:00 pm

RESPONSIBILITIES:

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

QUALIFICATIONS:

• Prior healthcare experience preferred, must have prior reception and customer service experience
• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong verbal and written communication skills.

OUR BENEFITS:

• Generous Compensation: We invest in the best and are competitive in our salary offers.
• Flexible Health and Vision Insurance Plans : Tailored options for you and your family's well-being.
• 401(K) Retirement Plan with Matching: Secure your financial future with our employer-matched plan.
• Generous Paid-Time Off: Accrue up to 3 weeks, plus an annual "you" day for self-care.
• Exclusive In-house Dental Program : Heavily discounted services for you and your immediate family.
• Extra Perks and Fringe Benefits: Enjoy additional benefits and ongoing perks for our dedicated teams.
• All benefits available at full-time employment (30+ hours weekly). Some benefits available for part-time employees as well.

New York Salary Range: $20/HR - $27/HR

Step into a new era with Premier Care Dental Management

A modern practice environment designed for superior care and comfort. We embrace cutting-edge technology in a soothing environment that goes beyond your ordinary dental practice. We’ve thought through every step in the patient’s experience to perfect our communication and care so that each visit is an eagerly anticipated event.

We’re a team that supports your success. Emphasizing health over sales, we cultivate a warm, supportive culture without the pressure of production quotas. Those motivated for growth in their career are encouraged and supported to reach their full potential.

PCDM celebrates diversity. Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression in terms of all conditions of employment. Our diversity is one of our greatest strengths, and as an Equal Opportunity Employer, we are proud to promote a work environment where all differences are respected.

Salary Range

$20 — $27 USD