Patient Concierge & Front Desk Lead (Flexible Scheduling)

American Family Care Sanford; Sanford (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Flexible scheduling

Paid time off

Health insurance

Dental insurance

Retirement benefit

Job summary

American Family Care Sanford seeks a detail-oriented individual to manage patient check-ins and check-outs, ensuring accurate insurance verification and payment processing. Candidates should possess positive customer service skills along with a high school diploma and prior medical clerical experience.

This role requires excellent organizational skills and familiarity with office software.

The position offers benefits like a 401(k), competitive salary, paid time off, and more!

Qualifications

• High School graduate or equivalent.
• Previous medical clerical experience preferred.
• Basic computer knowledge, e.g., Microsoft Office.
• Accuracy and detail orientation.
• Positive customer service skills.
• Well-groomed appearance.
• Clear and articulate phone mannerisms.

Responsibilities

• Prepare the clinic for opening each day.
• Greet patients and provide initial paperwork.
• Register patients and update patient records.
• Process patient payments and address billing issues.
• Provide excellent customer service to patients.
• Balance daily patient charges against system reports.
• Complete closing procedures and documentation.
• Maintain complete and accurate documentation.

Skills

Customer service skills

Attention to detail

Basic computer knowledge

Education

High School graduate or equivalent

Tools

Microsoft Office

Job description

American Family Care Sanford seeks a detail-oriented individual to manage patient check-ins and check-outs, ensuring accurate insurance verification and payment processing. Candidates should possess positive customer service skills along with a high school diploma and prior medical clerical experience.

This role requires excellent organizational skills and familiarity with office software.

The position offers benefits like a 401(k), competitive salary, paid time off, and more!