Patient Concierge & Front Desk Coordinator

Genesis HealthCare, Inc.; Wyncote (Montgomery County); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Variable compensation plans

TuitionDiscounts

Employee Assistance Program

Employee Foundation support

Health, Dental, Vision, Life insurance

401K, Paid Time Off

Job summary

Genesis HealthCare, Inc. is seeking an on-site receptionist/clerical staff to support daily front desk operations. You will answer calls, greet patients and visitors, and coordinate mail and information like patient lists and staff extensions.

The role requires a high school diploma, clear English communication, and proficiency with Google Docs, Sheets, and Slides. The position offers variable compensation and a benefits package including health coverage.

Qualifications

• High school degree or equivalent.
• Must be able to read, write, speak and understand the English language to ensure the safety and well-being of our patients and visitors and respond to their medical and physical needs.
• Excellent communication skills are required.
• Must be proficient with Google Docs, Sheets, Slides.

Responsibilities

• Answer all incoming calls professionally and courteously and redirect them appropriately.
• Warmly welcome, greet and direct patients, visitors, and guests.
• Coordinate outgoing and incoming mail.
• Maintain current lists of patients/residents by name/room number and employees by names/phone extension.
• Order supplies and performs other clerical duties as assigned.

Skills

communication skills

Google Docs

Google Sheets

Google Slides

Education

High school diploma

Job description

Genesis HealthCare, Inc. is seeking an on-site receptionist/clerical staff to support daily front desk operations. You will answer calls, greet patients and visitors, and coordinate mail and information like patient lists and staff extensions.

The role requires a high school diploma, clear English communication, and proficiency with Google Docs, Sheets, and Slides. The position offers variable compensation and a benefits package including health coverage.