Front Desk Coordinator – Healthcare & Patient Services

Genesis HealthCare, Inc.; Laureldale (Berks County); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K

Paid time off

Virtual health care

Job summary

Genesis HealthCare, Inc. is seeking a receptionist at our nursing center to be the welcoming first point of contact for patients, residents and families. You will handle calls, greet visitors, and support clerical tasks to ensure smooth daily operations.

Qualifications include a high school diploma, excellent communication, and proficiency with Google Docs, Sheets, and Slides. This on-site role offers stable hours and opportunities to grow within a compassionate, patient-focused environment.

Qualifications

• High school degree or equivalent is required.
• Must be able to read, write, speak and understand the English language to ensure the safety and well-being of our patients and visitors and respond to their medical and physical needs.
• Excellent communication skills are required.
• Must be proficient with Google Docs, Sheets, Slides.

Responsibilities

• Answer all incoming calls professionally and courteously and redirect them appropriately.
• Warmly welcome, greet and direct patients, visitors, and guests.
• Coordinate outgoing and incoming mail.
• Maintain current lists of patients/residents by name/room number and employees by names/phone extension.
• Order supplies and performs other clerical duties as assigned.

Skills

Communication skills

English language proficiency

Google Docs proficiency

Google Sheets proficiency

Google Slides proficiency

Education

High school diploma or equivalent

Tools

Google Docs

Google Sheets

Google Slides

Job description

Genesis HealthCare, Inc. is seeking a receptionist at our nursing center to be the welcoming first point of contact for patients, residents and families. You will handle calls, greet visitors, and support clerical tasks to ensure smooth daily operations.

Qualifications include a high school diploma, excellent communication, and proficiency with Google Docs, Sheets, and Slides. This on-site role offers stable hours and opportunities to grow within a compassionate, patient-focused environment.