Front Desk & Patient Concierge (Day Shift)

Genesis; Shillington (Berks County); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Health, dental, vision insurance

401K

Paid Time Off

On-Demand Pay

Employee Assistance Program

Job summary

Genesis Healthcare in Reading, PA is seeking a day shift, casual/prn receptionist/clerical assistant to warmly greet patients and visitors, answer calls, and manage mail and basic records on-site.

Requirements include a high school diploma, strong English communication, and excellent customer service. Proficiency with Google Docs, Sheets and Slides is preferred. This position offers flexible scheduling and comprehensive benefits.

Qualifications

• High school diploma or equivalent required.
• Proficient in reading, writing, speaking English.
• Excellent communication and customer service skills.

Responsibilities

• Answer all incoming calls professionally and courteously.
• Warmly welcome, greet and direct patients, visitors, and guests.
• Coordinate outgoing and incoming mail.
• Maintain current lists of patients/residents by name/room number and employees by names/phone extension.
• Order supplies and perform other clerical duties as assigned.

Skills

Communication skills

Customer service

Phone etiquette

Education

High school diploma or equivalent

Tools

Google Docs

Google Sheets

Google Slides

Job description

Genesis Healthcare in Reading, PA is seeking a day shift, casual/prn receptionist/clerical assistant to warmly greet patients and visitors, answer calls, and manage mail and basic records on-site.

Requirements include a high school diploma, strong English communication, and excellent customer service. Proficiency with Google Docs, Sheets and Slides is preferred. This position offers flexible scheduling and comprehensive benefits.