Dental Receptionist & Patient Experience Lead

St Louis South Oral Surgery; St. Louis (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Training opportunities

Job summary

A St. Louis dental practice is seeking a motivated individual to provide exceptional customer service and support in a full-time role. Responsibilities include greeting patients, managing appointments, and ensuring efficient patient flow through effective communication with staff. A high school diploma is required, and previous experience in dental or hospitality is preferred, though training is provided for the right candidate. Join our compassionate team dedicated to making a positive impact on patient care.

Qualifications

• Prior dental or hospitality experience preferred.
• Comfort with patient care and electronic scheduling.
• Willingness to learn and train.

Responsibilities

• Greet and check in patients accurately.
• Schedule and confirm appointments efficiently.
• Guide patients through registration and verification.
• Communicate with clinical and billing teams.
• Address patient inquiries with empathy.
• Maintain patient record confidentiality.
• Keep reception area neat and welcoming.

Skills

Customer service

Communication

Multitasking

Education

High school diploma or equivalent

Tools

Electronic health record system

Job description

A St. Louis dental practice is seeking a motivated individual to provide exceptional customer service and support in a full-time role. Responsibilities include greeting patients, managing appointments, and ensuring efficient patient flow through effective communication with staff. A high school diploma is required, and previous experience in dental or hospitality is preferred, though training is provided for the right candidate. Join our compassionate team dedicated to making a positive impact on patient care.