Patient Concierge & Front Desk Coordinator

NALHE; McLean (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

NALHE in McLean, Virginia, seeks a patient/member engagement staff member to ensure a professional and welcoming experience. Responsibilities include greeting members, assisting with way-finding, and managing member registrations.

The ideal candidate will demonstrate excellent customer service skills, be organized in handling appointments and paperwork, and have strong communication abilities to interact with diverse populations.

Qualifications

• Strong interpersonal skills for welcoming and assisting patients.
• Ability to communicate clearly and effectively with diverse populations.
• Organizational skills to handle appointment scheduling and paperwork.

Responsibilities

• Welcomes and greets members at kiosks and assists with way-finding.
• Registers members and verifies eligibility.
• Schedules appointments and informs members of date(s).

Skills

Customer service

Communication

Organization

Job description

NALHE in McLean, Virginia, seeks a patient/member engagement staff member to ensure a professional and welcoming experience. Responsibilities include greeting members, assisting with way-finding, and managing member registrations.

The ideal candidate will demonstrate excellent customer service skills, be organized in handling appointments and paperwork, and have strong communication abilities to interact with diverse populations.