Patient Concierge & Front Desk Coordinator

CHRISTUS Health; Longview (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

CHRISTUS Health in Longview, Texas, is seeking a Front Desk/Receptionist to greet patients, verify demographics and insurance, and collect payments. The role supports clinical staff by scheduling, routing, and maintaining a courteous, organized lobby environment.

The position requires strong communication skills, basic medical terminology knowledge, and the ability to type 40 wpm. 8AM–5PM, Monday–Friday, on-site at the clinic.

Qualifications

• High school diploma or equivalent required.
• Knowledge of medical terminology desirable.
• Excellent interpersonal and written communication skills.
• Ability to type 40 words per minute; 10-key calculator by touch.

Responsibilities

• Greets patients and visitors promptly and courteously.
• Checks in patients and updates demographics and insurance information.
• Handles payments and processes postings in billing system.
• Directs patients to financial counseling as needed.
• Maintains lobby and organization of the work area.
• Answers calls and provides information.
• Adheres to HIPAA and CHRISTUS Health policies.

Job description

CHRISTUS Health in Longview, Texas, is seeking a Front Desk/Receptionist to greet patients, verify demographics and insurance, and collect payments. The role supports clinical staff by scheduling, routing, and maintaining a courteous, organized lobby environment.

The position requires strong communication skills, basic medical terminology knowledge, and the ability to type 40 wpm. 8AM–5PM, Monday–Friday, on-site at the clinic.