Patient Concierge & Care Experience Champion

RadNet; Mesa (AZ); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Comprehensive Medical, Dental and Vision coverages

Health Savings Accounts with employer funding

401(k) Employer Match

Free services at imaging centers

Job summary

RadNet is seeking a Provider Patient Concierge Representative in Mesa, Arizona. In this role, you will deliver exceptional customer service, assist with scheduling for advanced imaging studies, and work closely with physicians to provide top-notch support.

Ideal candidates will have a background in medical or hospitality industries and demonstrate strong communication skills. Benefits include comprehensive medical coverage, 401(k) matching, and free imaging services for family members.

Qualifications

• Ability to travel up to 50% during work week.
• Excellent customer service skills.
• Strong working knowledge of MS Office applications.

Responsibilities

• Provide concierge level service to patients.
• Assist with scheduling and prior authorizations.
• Work with Marketing Director on campaigns.

Skills

Customer service skills

Interpersonal skills

Organizational skills

Structured work-approach

Education

2 years in Medical, hospitality, or Marketing/Public Relations

Training and presenting experience

Tools

MS Word

Excel

PowerPoint

Job description

RadNet is seeking a Provider Patient Concierge Representative in Mesa, Arizona. In this role, you will deliver exceptional customer service, assist with scheduling for advanced imaging studies, and work closely with physicians to provide top-notch support.

Ideal candidates will have a background in medical or hospitality industries and demonstrate strong communication skills. Benefits include comprehensive medical coverage, 401(k) matching, and free imaging services for family members.