Patient Communications & Visual UX Intern

Biogen, Inc.; Cambridge (MA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Company paid holidays

Commuter benefits

Employee Resource Groups participation

80 hours of sick time

Job summary

Biogen, Inc. is offering a 6‑month student internship in the Health Literacy & Plain Language Center of Excellence in Cambridge, MA. You will help make patient materials clearer by adding visuals to informed consent forms and building a patient-friendly visual library.

You will work at the intersection of health literacy, UX, and design, supporting ICM processes, metrics reporting, and visual communication projects. The role emphasizes collaboration and stakeholder presentations.

Qualifications

• Currently enrolled in an accredited college, university, or equivalent program.
• Pursuing a Bachelor's or Master's degree.
• Eligible to work in the U.S. and 18+ years old.

Responsibilities

• Evaluate opportunities to incorporate visual elements into ICFs to improve understanding and usability.
• Research and develop concepts for patient-friendly graphics, icons, illustrations, tables, and other visual communication approaches.
• Create and pilot a plain language Schedule of Assessments table template for ICFs aligned with health literacy and accessibility best practices.
• Benchmark visual communication approaches against external resources, including Harvard MRCT Image Glossary.
• Support development of a patient-friendly visual library through visual concepts, storyboards, design briefs, and annotated examples.
• Help redesign and reorganize the Informed Consent Management (ICM) SharePoint environment.
• Explore mailbox automation opportunities and enhanced metrics reporting.
• Present recommendations and deliverables to stakeholders.

Skills

Microsoft Office

SharePoint

Teams

Graphic design tools

Health literacy

Education

Bachelor's degree in progress

Master's degree in progress

Tools

Canva

Adobe Creative Suite

Job description

Biogen, Inc. is offering a 6‑month student internship in the Health Literacy & Plain Language Center of Excellence in Cambridge, MA. You will help make patient materials clearer by adding visuals to informed consent forms and building a patient-friendly visual library.

You will work at the intersection of health literacy, UX, and design, supporting ICM processes, metrics reporting, and visual communication projects. The role emphasizes collaboration and stakeholder presentations.