Co-op, Patient Communications & Innovation

Biogen, Inc.; Cambridge (MA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Company paid holidays

Commuter benefits

Employee Resource Groups participation

80 hours of sick time

Job summary

Biogen, Inc. is offering a 6‑month student internship in the Health Literacy & Plain Language Center of Excellence in Cambridge, MA. You will help make patient materials clearer by adding visuals to informed consent forms and building a patient-friendly visual library.

You will work at the intersection of health literacy, UX, and design, supporting ICM processes, metrics reporting, and visual communication projects. The role emphasizes collaboration and stakeholder presentations.

Qualifications

• Currently enrolled in an accredited college, university, or equivalent program.
• Pursuing a Bachelor's or Master's degree.
• Eligible to work in the U.S. and 18+ years old.

Responsibilities

• Evaluate opportunities to incorporate visual elements into ICFs to improve understanding and usability.
• Research and develop concepts for patient-friendly graphics, icons, illustrations, tables, and other visual communication approaches.
• Create and pilot a plain language Schedule of Assessments table template for ICFs aligned with health literacy and accessibility best practices.
• Benchmark visual communication approaches against external resources, including Harvard MRCT Image Glossary.
• Support development of a patient-friendly visual library through visual concepts, storyboards, design briefs, and annotated examples.
• Help redesign and reorganize the Informed Consent Management (ICM) SharePoint environment.
• Explore mailbox automation opportunities and enhanced metrics reporting.
• Present recommendations and deliverables to stakeholders.

Skills

Microsoft Office

SharePoint

Teams

Graphic design tools

Health literacy

Education

Bachelor's degree in progress

Master's degree in progress

Tools

Canva

Adobe Creative Suite

Job description

About the Role:

This application is for a 6-month student role from January - June 2027. Resume review begins in October 2026. The Health Literacy & Plain Language Center of Excellence (CoE) helps make clinical research information easier for patients and caregivers to understand. As a co-op, you will support innovative projects that improve the clarity, accessibility, and usability of patient-facing materials across the organization. In this role, you will work at the intersection of health literacy, user experience, visual communication, and process improvement. You will help evaluate opportunities to incorporate more visual elements into informed consent forms (ICFs), contribute to the development of a patient-friendly visual library, and support efforts to improve information management and reporting capabilities within the CoE and within the ICF team.

What You’ll Do:

• Evaluate opportunities to incorporate visual elements into ICFs to improve understanding and usability.
• Research and develop concepts for patient-friendly graphics, icons, illustrations, tables, and other visual communication approaches.
• Create and pilot a plain language Schedule of Assessments table template for ICFs that is aligned with health literacy and accessibility best practices.
• Benchmark visual communication approaches against external resources, including the Harvard MRCT Image Glossary.
• Support development of a patient-friendly visual library through visual concepts, storyboards, design briefs, and annotated examples.
• Help redesign and reorganize the Informed Consent Management (ICM) SharePoint environment.
• Explore mailbox automation opportunities and enhanced metrics reporting.
• Present recommendations and deliverables to stakeholders.

Who You Are:

• Passionate about improving accessibility and understandability of information.
• Interest in health literacy, informed consent, patient engagement, and/or health communications.
• Strong written, verbal, and visual communication skills.
• Strong organizational and project management skills.
• Experience with Microsoft Office, SharePoint, and Teams.
• Experience with ICF authoring or oversight is a plus.
• Experience with Canva, Adobe Creative Suite, or other graphic design tools is a plus.

Eligibility Criteria:

• Legal authorization to work in the U.S.
• At least 18 years of age prior to the scheduled start date.
• Currently enrolled in an accredited community college, college, university or skills program/apprenticeship.

Education Requirements:

Degree Levels: Bachelor's or Master's candidates.

Preferred Majors:

• Health Communications
• Public Health
• Information Design
• Graphic Design
• Communication Studies
• Health Informatics
• Digital Media

Job Level:

Internship

Additional Information:

The base compensation range for this role is: $23.00-$29.00 The actual hourly wage offered will consider the candidate’s current academic level and degree candidacy, inclusive of Associate, Bachelor’s, Master’s, JD, MD, PhD and MBA programs. It will comply with state or local minimum wage requirements specific to the job location.

Benefits:

• Company paid holidays
• Commuter benefits
• Employee Resource Groups participation
• 80 hours of sick time per calendar year

Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives. At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about Biogen.

EEO and Diversity Statement:

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law.

Biogen is an E-Verify Employer in the United States.

As Biogen recently acquired Apellis, you can find additional open jobs on our Apellis website here.