Co-op: Patient Communications & Visual Innovation

Biogen; Cambridge (MA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Company paid holidays

Commuter benefits

Employee Resource Groups

80 hours of sick time

Job summary

Biogen in Cambridge, MA offers a 6-month student co-op from January to June 2027. Resume review begins in October 2026. The Health Literacy & Plain Language Center of Excellence supports patient-facing materials across the organization.

You will work at the intersection of health literacy, user experience, visual communication, and process improvement to enhance ICFs and build a patient-friendly visual library, while improving information management.

Qualifications

• Pursuing a Bachelor’s or Master’s degree program.
• Interest in health literacy, patient engagement, and health communications.
• Strong written, verbal, and visual communication skills.

Responsibilities

• Evaluate opportunities to incorporate visual elements into ICFs to improve understanding and usability.
• Research and develop concepts for patient-friendly graphics, icons, illustrations, and visuals.
• Create and pilot a plain language Schedule of Assessments table template for ICFs.
• Benchmark visual approaches against external resources, including Harvard MRCT Glossary.
• Support development of a patient-friendly visual library and annotated examples.
• Help redesign the Informed Consent Management SharePoint environment.
• Explore mailbox automation opportunities and enhanced metrics reporting.
• Present recommendations and deliverables to stakeholders.

Skills

Health literacy

User experience

Visual communication

Process improvement

Organization & project management

Microsoft Office

SharePoint & Teams

Education

Bachelor's or Master's candidates

Tools

Canva

Adobe Creative Suite

Microsoft Office

SharePoint

Teams

Job description

Biogen in Cambridge, MA offers a 6-month student co-op from January to June 2027. Resume review begins in October 2026. The Health Literacy & Plain Language Center of Excellence supports patient-facing materials across the organization.

You will work at the intersection of health literacy, user experience, visual communication, and process improvement to enhance ICFs and build a patient-friendly visual library, while improving information management.