Patient Communications Specialist

Wayne HealthCare; Greenville (OH); On-site; USD 17,000 - 19,000; Full time

Job summary

Wayne HealthCare is seeking a Telecommunications - Operator in Greenville, OH for a casual position with varied shifts. The operator reports to the Supervisor and Director of central scheduling and Telecommunications, handling internal and external calls, paging, and message routing.

The role emphasizes accurate record-keeping, dependable multi-tasking, and maintaining a positive relationship with patients, hospital staff, and physicians to support hospital operations.

Qualifications

• Experience in customer services and clerical procedures preferred.
• Strong ability to multi task
• Ability to convey positivity

Responsibilities

• Answer all internal and external calls accurately and speedily to proper station.
• Give all messages to appropriate person.
• Handle all overhead and employee/medical staff paging.
• Keep accurate and current records of all activities in logbooks.
• Create a positive relationship with patients, hospital personnel, and physicians to generate favorable opinions.

Skills

Customer service

Multi-tasking

Positive attitude

Job description

Wayne HealthCare is seeking a Telecommunications - Operator in Greenville, OH for a casual position with varied shifts. The operator reports to the Supervisor and Director of central scheduling and Telecommunications, handling internal and external calls, paging, and message routing.

The role emphasizes accurate record-keeping, dependable multi-tasking, and maintaining a positive relationship with patients, hospital staff, and physicians to support hospital operations.