Patient-Centric Pharmacist & Customer Care Leader

The Kroger Co.; Conway (AR); On-site; USD 110,000 - 140,000; Full time

Job summary

The Kroger Co. is seeking a pharmacist to fulfill prescription needs with high accuracy and provide pharmaceutical care in our location in Conway, AR. You will ensure legal compliance, maintain a professional image, and develop knowledge of the local trade area while supporting customer service excellence.

Responsibilities include inventory management, drug security, and adherence to company policies, with opportunities for growth in a dynamic retail pharmacy environment.

Qualifications

• Bachelor's Degree pharmacy.
• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• 1 year of retail experience.
• Second language (speaking, reading, and/or writing).

Responsibilities

• Fulfill customers' prescription needs while concentrating on the accuracy of every prescription filled.
• Provide patient counseling and pharmaceutical care to customers.
• Ensure pharmacies comply with all local, state and federal laws (including HIPAA).
• Maintain a professional image through personal appearance, conduct and attitude and the physical condition of the pharmacy; adhere to company dress standards.
• Achieve a thorough knowledge of the trade area, its customers and its competition.
• Create a positive pharmacy department image through strong service, friendliness and cooperativeness with customers, associates and outside vendors.
• Monitor stock replenishment, inventory levels, policies/procedures, record keeping, security, sanitation, scheduling, proper operation of all equipment, pricing, planograms, returns, budgets, reports to management, and product recalls per company policy.
• Maintain proper records, inventory and security on all scheduled drugs (i.e., controlled substances-narcotics).
• Follow procedures for handling pharmacy products from authorized sources.
• Ensure all accuracy tools, including the accuracy scanner and 24-hour post dispensing audit report, are utilized appropriately.
• Establish/maintain all record keeping practices necessary for legal compliance, Kroger policies, accounting policies and other requested reports.
• Maintain a clean, neat work area, including work counters, shelves, floors and the customer counter to present a professional, sanitary, organized image to customers.
• Ensure all product returns are handled in a timely fashion and per company policy
• Maintain all equipment to ensure it remains in working condition
• Maintain and organize all policy manuals, reference books, state laws and required equipment and verify that all staff is knowledgeable of their use
• Maintain proper signage in all areas necessary
• Make a strong and continuous effort to broaden personal knowledge and pharmacy skills
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Education

Bachelor's Degree pharmacy

Job description

The Kroger Co. is seeking a pharmacist to fulfill prescription needs with high accuracy and provide pharmaceutical care in our location in Conway, AR. You will ensure legal compliance, maintain a professional image, and develop knowledge of the local trade area while supporting customer service excellence.

Responsibilities include inventory management, drug security, and adherence to company policies, with opportunities for growth in a dynamic retail pharmacy environment.